Missing Catalyst Charges - TWW

Cannot find a way to get a response via a support ticket, so hoping for help here… I have not gotten a Catalyst Charge in over6 weeks. I think I may have gotten 2 total, and not sure where to go or how to get help with this.

Thanks

I think there was 4 total , 1 every 2 weeks

my alt only had three when i got to 80 today