Put in a crafting order for some blacksmithing ingots I needed made from a blacksmith I found. Since this was a personal order, not a public one, I specified the quality as being 3 gold pips or whatever the technical term is, and I received ingots with 2 silver pips.
It’s not the smith, I checked him out and he’s more than capable of producing these at the quality I requested. So I can only assume it’s yet another issue with crafting orders themselves. Well done Blizzard. Glad I sent this guy top quality mats to have them made and not get what I asked for.