I think you bring up a lot of great points, but I think it’s important to keep in mind that this Council is fairly new and Blizzard is learning how to navigate the feedback along with us. Lately I really have felt that Blizzard has been keenly listening to us and implementing viable suggestions we have proposed. At least on a personal note, I have felt that I have been heard by them since I’ve been on the Council.
I think it’s important for us to keep in mind that what we feel may be right may not always be feasible, and just because Blizzard doesn’t change the game to the way we desire doesn’t necessarily mean that they have not listened or reviewed our concerns. Improving communication with their player base will always be a welcomed notion. I really do feel like they have been trying lately though, and I’m hoping we will continue to see these improvements through Dragonflight.
Considering the sheer size of Blizzard as a company, World of Warcraft as a game, and the amount of subscribers providing feedback, I don’t think we will ever be able to have responses to every topic we present. I’m sure there are a lot of different voices in the company that will influence a response on certain topics, so it makes it difficult for a single developer to provide us with an accurate response. Perhaps Blizzard can employ some type of Communications Department for World of Warcraft, but those representatives would have to have their hands in a lot of departments in order to even provide a decent response. There are a lot of hurdles for the company to overcome in order to provide the type of feedback we desire. Hopefully they can figure it out, but I’m glad to see they are at least trying.