Massive delay

Support Technical Support
1

Apparently ever since I started WoW (in 2018) up until this point I’ve encountered several delays and lags. It’s best describe in the following twitch clip from a friend of mine of which during I lagged during the first boss in Mists:

https://www.twitch.tv/jerown/clip/MildSwissWaspHassanChop-akiX8BgUXF2K19to?filter=clips&range=all&sort=time

In this clip and also several moments, I experienced a massive delay span about 2-3 minutes then all of a sudden it seems like that 2-3 minutes happened so quick in just about 2-3 seconds (ping also jump to 5000-6000ms). I always have to play with a VPN (ExitLag, GearUp,…) since my normal ping is horrendous and during the lags I can still stream on Twitch/Discord and communicate with my friends perfectly so I don’t think it’s a problem with my internet and rather a VPN problem. After several bricked keys I decided to post my problem here to see if anyone had the same situation and if there is a solution to this.

2

Where do you connect from, what ISP, is it wired or wireless?

A VPN might still experience the same type of latency if the routing is bad between your internet network and blizzard’s, and routing usually is provided by a different party that might not prioritize gaming packets vs other types of internet.

5

Your concern, in my opinion is very different. My problem here is you are comparing a few days of server instability, for which I believe developers have put in several hotfixes and had server restarts, to 7 years of high latency. Which is why I asked OP for more information regarding their connection.

6

In addition to Kozzae’s questions, what are your hardware specs?

7

I’m from Vietnam, connect to Frostmourne-OCE, and of course I always play WoW wired (not a fan of wireless anyway). My internet by no mean is a potato since I constantly reach 30mb/s download speed on Steam and IDM, not to mention I also paid much more for this specific line.

@Elocin: I have 2 rigs. The one I used mostly for WoW is a R5 3500 and a RTX 2060S with 16Gb of RAM. My other rigs is a R7 7800X3D and a 2080 with 32Gb but I rarely play video games on this one. I experienced this type of delay like I show in the twitch clip on both rigs so I genuinely don’t think it’s a hardware problem.

8

Hey, fellow SEA players here and i am in Indonesia

I play on Proudmoore (LA/US West) with ~200ms perfectly fine… until 2 weeks ago. Just few hours after weekly reset.

Everytime i got stuck in loading screen, or have super high world latency. I check which server i connected to, by looking at the outbound connection using network utilities tool (on Linux, i uses TCPdump with only WoW active)

What i do is that, i note down the IP address that show up

Blizzard server will always be: 64.224.xx.xxx so i traceroute to them to check

Here are list of server i have issue with (so far)
64.224.28.91 https://imgur.com/uQiJnKJ
64.224.28.241 https://imgur.com/ZxiN4xU
64.224.29.123 https://imgur.com/Ossyz1E
64.224.31.214 https://imgur.com/pb7dmgT
64.224.31.155 https://imgur.com/knYCX2e

All have similar issue: Packet Loss, and this seems to only happen in US servers.

What interesting is, there are several US serves that i don’t have issue with, and plays like i would normally do, and some servers work fine after i alt f4 and relog (it’s in an instance, so server stay the same which is the leader’s, unlike world server)

I would say aroun ~20% of the time, i won’t have issue.

Here’s an example of good US server, 64.224.30.149:https://imgur.com/JTCicgK

These are few are far between, the one i notes down are only this server, but i think there’s 2-3 more. (because i don’t have issue with said server, i didn’t traceroute it)

Now to check if this Packet Loss is on my end, i tested with other server that is not World of Warcraft. And i have 0 packet loss.

The last domestic node for me is 180.240.190.101, the node after that went International, specifically eqix-ix-la1.blizzard.com (so at that point, my ISP has ZERO control)

Here an example of WoW OCE server in Sydney https://imgur.com/f3L5km5

Here example connecting to 1.1.1.1 (cloudflare) https://imgur.com/BvmlN6P

As you can see, packet loss / unstable connection only happen in US servers. Even VPN often struggle with it.

THIS ISSUE IS NOT ON YOUR END

my speculation is that, because our connection is unstable, we constantly tries to reconnect with the game server, and we might have tripped Blizzard anti DDOS measure to limit rate our connections.

This in-turn causes us to be unable to reconnect quickly enough that causes massive desync with the server (huge world latency, but low home latency) or you’re unable to connect altogether (or dc’d, but if you’re in the game, you mostly fine)

1 Like
9

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.