[Malaysia] Wow launcher cant get connected,

Support Technical Support
122

Using a tunnel allows me to connect to Bnet App, but unable to connect to game.
Not using a tunnel, unable to connect to anything, even Battledotnet

ISP: Unifi

123

Looks like Asia in general got the shaft.

124

I wonder if Malaysian posters here are following the support guidelines? instead of following instruction people would just vent in here just like in xda forum instead of working cooperative with the support center?

To be honest? This would be Malaysian’s Corrupted Bloods moment.

125

woah.slow down there dood

126

Able to login to battlenet launcher and website now. However, unable to login to game.

Location: Selangor, Malaysia
ISP: Unifi

127

Vietnam checking in, cant login into battle.net or classic wow.

128

Scratch that, now i can’t login at all to battlenet launcher again

129

Update on Vietnam, still unable to connect. My normal connection via VNPT isn’t able to get through. I tried a hotspot from Viettel and still not getting through.

So two ISPs seem to be down for me: VNPT and Viettel.

130

I was only able to access the instructions when i used a vpn to connect to Australia.
ISP:TMNET UNIFI

Issue: Unable to connect to battle.net I hope what i provided was what was wanted.

131

Dammit i should not reset my Line. LOL now i cant get into the game.

Here the info u was asking previously.

Country : Malaysia
ISP : Tmnet

@@@
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 175.137.19.254 - 0 | 32 | 32 | 1 | 1 | 5 | 1 |

| 10.55.49.93 - 0 | 32 | 32 | 190 | 191 | 204 | 191 |

| 10.55.100.58 - 0 | 32 | 32 | 4 | 4 | 5 | 4 |

| 10.55.200.55 - 0 | 32 | 32 | 193 | 194 | 207 | 207 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

@@@

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 175.137.19.254 - 0 | 57 | 57 | 1 | 1 | 5 | 1 |

| 10.55.49.95 - 0 | 57 | 57 | 190 | 191 | 209 | 190 |

| 10.55.100.76 - 0 | 57 | 57 | 7 | 7 | 10 | 7 |

| 10.55.200.55 - 0 | 57 | 57 | 197 | 197 | 200 | 197 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

@@@

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 175.137.19.254 - 0 | 42 | 42 | 1 | 3 | 86 | 1 |

| 10.55.49.93 - 0 | 42 | 42 | 190 | 190 | 209 | 191 |

| 10.55.100.58 - 0 | 42 | 42 | 4 | 4 | 7 | 4 |

| 10.55.200.53 - 0 | 42 | 42 | 194 | 194 | 195 | 194 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

Hope this help

132

anyone at least managed to get logged in to their battle net launcher?
or still the same like me, unable to login to battlenet

133

TRACEROUTE:
traceroute to 210.186.102.16 (210.186.102.16), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.499 ms 1.491 ms 1.492 ms
2 24.105.18.131 (24.105.18.131) 4.589 ms 4.608 ms 4.594 ms
3 137.221.105.12 (137.221.105.12) 2.870 ms 2.897 ms 2.898 ms
4 137.221.66.20 (137.221.66.20) 2.898 ms 2.913 ms 2.913 ms
5 137.221.83.68 (137.221.83.68) 127.960 ms 127.976 ms 127.984 ms
6 137.221.65.133 (137.221.65.133) 127.836 ms 127.141 ms 127.112 ms
7 137.221.65.3 (137.221.65.3) 127.162 ms 127.155 ms 127.136 ms
8 137.221.65.9 (137.221.65.9) 127.211 ms 127.132 ms 127.124 ms
9 137.221.65.25 (137.221.65.25) 126.884 ms 126.740 ms 126.719 ms
10 137.221.79.32 (137.221.79.32) 126.798 ms 145.500 ms 145.010 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

09/09/2019 13:00:07 UTC

PING:
PING 210.186.102.16 (210.186.102.16) 56(84) bytes of data.

— 210.186.102.16 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3007ms

09/09/2019 13:00:07 UTC

MTR:
Start: Mon Sep 9 13:00:08 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 24.105.18.131 0.0% 10 3.7 0.9 0.5 3.7 0.9
3.|-- 137.221.105.12 0.0% 10 1.1 0.9 0.7 1.1 0.0
4.|-- 137.221.66.20 0.0% 10 0.9 4.6 0.9 24.8 8.1
5.|-- 137.221.83.68 0.0% 10 126.6 130.2 126.5 151.9 8.3
6.|-- 137.221.65.133 0.0% 10 126.7 129.1 126.6 151.0 7.7
7.|-- 137.221.65.3 0.0% 10 126.6 126.6 126.5 126.8 0.0
8.|-- 137.221.65.9 0.0% 10 126.7 126.6 126.6 126.7 0.0
9.|-- 137.221.65.25 0.0% 10 126.7 129.6 126.6 156.4 9.4
10.|-- 137.221.79.32 0.0% 10 126.8 126.8 126.7 126.9 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

09/09/2019 13:00:07 UTC

134

cant connect since saturday.

135

I can log into the game but I will disconnect within a few seconds/minutes.

136

Did not say its cool for Blizz to F us over…not telling u to pay for another service… just responding to others asking what i use… you can sit here and b*#^h while I get around blizz’s prob by using my VPN. kkthxbai

137

Seriously Blizz… this is how u lose subscribers…

138

Well guys there’s a 2 hour server reset. So hopefully this fixes it for tomorrow.

139

racist much?

140

Hi blizz. I’ve called TMnet and they’ve mentioned that there are no blockages on their end. Ball’s in your court now.

141

Able to login bnet, and both Retail and Classic. Abit laggy around 200ms
ISP : Tmnet Unifi
VPN : none
Location : Penang

But ping and tracert still giving timed out

ping 210.186.102.16
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Pinging 210.186.102.16 with 32 bytes of data:
Ping statistics for 210.186.102.16:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),