Major lag in blizzard games only

Support Technical Support
1

As the title says I’m constantly having terrible lag but on in Blizzard games.
Both WoW and Diablo 3 are currently giving me a latency of around 500 ms.
I just logged in and I’m at over a 1000 on both home and world.
The thing is that when i log into Path of Exile or any other online game I’m sitting at 33 ms. Could some one please give me some help cause I dont have a clue what is happening.
P.S. Also my BNet Launcher keeps disconnecting and reconnecting.

1 Like
2

I am having the same issue. Every other game I play, video I watch or anything else works just fine. I am constantly getting MAJOR lag spikes where everyone freezes and runs in place for about 2-5 seconds. This will happen every minute or so in game, but once I join a battleground it happens about every 20 seconds. Makes the game literally unplayable.

My internet itself is completely fine like I said, so it’s an issue with their servers which is super frustrating.

3

I’ve been having issues like this since September, and every time I try to find info out on the forums I get no reply, or there are tons of threads also getting no reply. It’s really frustrating, I want nothing more than to just be able to enjoy the leveling rework and play all my alts, but it’s like pulling teeth just to do anything. Every other kill I just have to sit there and wait for the game to catch back up and hope I’m not dead when it does. Turning in quests has become an actual nightmare, too. I’m so tired of trying to play through this.

4

There’s no diagnostic data in this thread to reply to. If you want a guaranteed response, file a ticket.

If you want help on the forums, post a winMTR report for connection issues.
Would you be able to provide a WinMTR test as well so we can gather more details?

  1. Download WinMTR
  2. Unzip the file to your desktop
  3. Run the WinMTR as Admin
  4. Type 24.105.62.129 in “host”.
  5. Click “Start” and open the game. Let the MTR test run for at least 10 minutes to capture this issue occurring.
  6. Click “Copy text to clipboard”
  7. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

Note: If it’s not letting you post, break links by adding a space before .com/.net, so you can post them. You can also upload the MTR contents through Pastebin and post the link (ex: Pastebin (dot) com/123456).