Major lag and support articles are broken

[Zungar-silver-hand (Zungar)]

Where is the winMTR/Tracert page?

Connection troubleshooting changed in the last few months to be more in line with the approach of other AAA gaming companies. Technical tickets no longer request connection test results; the staff answering the tickets no longer review connection tests. As such, the pages for those tests were retired. All of the current connection troubleshooting resources are here: