I’m having trouble logging into my characters are the Sargeras realm. I ESPECIALLY have problems for any characters in the BFA zones. My boyfriend tried there several times on his characters. We both got world server down every time.
And now any other character I try to log in on is stuck on the loading screen. Would like some help or confirmation on this issue.
Update: Was able to login to Vek at 2:07pm CDT
ISP: Spectrum, Texas
Same issue on Vek’nilash.
Tried chars in Zereth Mortis, Ardenweald, Oribos, Maldraxxus, Bastion, Stormwind… will updated with more tests.
Same thing happening on Hyjal so doesn’t appear to be server specific.
MTR
24.105.62.129
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| RT-AC86U-0588 - 14 | 284 | 245 | 0 | 9 | 269 | 1 |
| 142-254-130-013.inf.spectrum.com - 0 | 439 | 439 | 4 | 19 | 499 | 10 |
| lag-62.dllxtx5302h.netops.charter.com - 0 | 439 | 439 | 11 | 76 | 736 | 24 |
| lag-36.mcr11dllbtxlb.netops.charter.com - 0 | 439 | 439 | 6 | 24 | 499 | 11 |
| lag-21.rcr01hstqtx02.netops.charter.com - 0 | 439 | 439 | 11 | 29 | 500 | 16 |
|lag-26.hstqtx0209w-bcr00.netops.charter.com - 0 | 439 | 439 | 8 | 26 | 501 | 14 |
|lag-412.dllstx976iw-bcr00.netops.charter.com - 0 | 439 | 439 | 17 | 30 | 504 | 20 |
| lag-0.pr3.dfw10.netops.charter.com - 0 | 439 | 439 | 14 | 27 | 506 | 17 |
| 66.109.9.151 - 0 | 439 | 439 | 17 | 34 | 508 | 48 |
| ae1-br01-eqda6.as57976.net - 0 | 439 | 439 | 38 | 58 | 504 | 39 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-0-pe04-eqch2.as57976.net - 0 | 439 | 439 | 36 | 52 | 499 | 41 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 88 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
137.221.105.2
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| RT-AC86U-0588 - 15 | 283 | 243 | 0 | 5 | 245 | 2 |
| 142-254-130-013.inf.spectrum.com - 0 | 442 | 442 | 5 | 18 | 573 | 8 |
| lag-62.dllxtx5302h.netops.charter.com - 0 | 442 | 442 | 9 | 74 | 567 | 22 |
| lag-36.mcr11dllbtxlb.netops.charter.com - 0 | 442 | 442 | 8 | 20 | 579 | 8 |
| lag-21.rcr01hstqtx02.netops.charter.com - 0 | 442 | 442 | 9 | 29 | 570 | 15 |
|lag-26.hstqtx0209w-bcr00.netops.charter.com - 0 | 442 | 442 | 11 | 24 | 578 | 15 |
|lag-12.dllstx976iw-bcr00.netops.charter.com - 0 | 442 | 442 | 15 | 30 | 553 | 22 |
| lag-302.pr3.dfw10.netops.charter.com - 0 | 442 | 442 | 15 | 32 | 581 | 19 |
| 66.109.9.151 - 0 | 442 | 442 | 19 | 35 | 580 | 21 |
| ae1-br02-eqda6.as57976.net - 0 | 442 | 442 | 45 | 65 | 560 | 51 |
| et-0-0-2-br02-swlv10.as57976.net - 0 | 442 | 442 | 45 | 65 | 548 | 54 |
| et-0-0-1-pe04-swlv10.cs57976.net - 0 | 442 | 442 | 45 | 63 | 567 | 55 |
| las-swlv10-ia-bons-04.as57976.net - 0 | 442 | 442 | 46 | 62 | 558 | 52 |
| 137.221.105.2 - 0 | 442 | 442 | 45 | 63 | 568 | 51 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Same on Muradin and also on Spectrum in Texas.
Same on Stormrage. Also Spectrum in Texas
Same thing on Vek’nilash … Also Spectrum in Texas
Same issues, on Moon Guard, Wyrmrest Accord…also Spectrum in Texas.
Follow the other thread on spectrum issues.
Spectrum Florida -
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| RT-AX82U-08F0 - 0 | 1025 | 1025 | 0 | 0 | 10 | 0 |
| Destination host unreachable. - 5 | 898 | 862 | 8 | 38 | 2814 | 10 |
| Destination host unreachable. - 5 | 894 | 858 | 8 | 41 | 2814 | 20 |
| Destination host unreachable. - 5 | 894 | 857 | 9 | 38 | 2815 | 13 |
| Destination host unreachable. - 5 | 894 | 857 | 11 | 40 | 2822 | 14 |
| Destination host unreachable. - 5 | 895 | 858 | 11 | 43 | 2830 | 26 |
| Destination host unreachable. - 5 | 889 | 849 | 16 | 48 | 2879 | 17 |
| Destination host unreachable. - 5 | 894 | 857 | 16 | 51 | 3329 | 20 |
| Destination host unreachable. - 4 | 900 | 864 | 53 | 85 | 2858 | 56 |
| Destination host unreachable. - 4 | 900 | 864 | 53 | 86 | 2858 | 55 |
| Destination host unreachable. - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 5 | 898 | 862 | 52 | 84 | 2858 | 66 |
| Destination host unreachable. - 5 | 898 | 862 | 53 | 86 | 2863 | 59 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud ProviderDistance,
The issue being monitored in this thread was something specific to Spectrum users in Texas (with a couple reports from neighboring states.) It also appears to have been resolved by the time of your own report from Florida. I do not suspect that your issue was related.
If you are still experiencing issues however, I can say the WinMTR is showing a number of issues starting at hop 2 (modem to ISP) it is not able to get any information on the hops your connection is passing through. It is showing significant data loss and extreme latency spikes.
Whatever is happening is likely at the modem, the connection from the modem out to the street or an issue with the neighborhood hub you connect to. You will need to speak with spectrum to troubleshoot that further.
Update -
I used a VPN last night and while it did work for a time, the issue popped back up. That said, this morning I have not had any latency issues whatsoever.
This has been resolved for me since 3/19 around 4PM. Been queing 3s, BGs, and porting around Oribos without any instance not found messages any longer.
Glad it’s been resolved, thanks for the support - who knows what really was causing this.
Just glad to be in arenas again.
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