[Main Thread] Singapore - Transfer Aborted: Instance Not Found

Hey there Dauvit,

This specific error – “Transfer Aborted: Instance Not Found” – indicates that something prevented you from establishing a stable connection to the game server. This can be caused by a variety of things from corrupted local game files to a network-related problem. With that in mind, considering the troubleshooting steps you’ve already tried we’ll want to have you run a WinMTR network test while the error occurs in-game so that we can further investigate the problem. Here are the instructions:

  1. Download the tool from this page
  2. Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
  3. Start the test and play the game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
  4. After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
  5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).