By and large, the system is working exactly as it was designed.
The vast majority of these are mails from quests or events that have a component where you’ll receive an email from an NPC between 24 hours - or even a week later.
The only time those can become an issue - is when you are trying to do a character transfer. They WILL eventually show up. They are actually in the mail, they just are dated to not be visible until the appropriate time they are supposed to be delivered.
Under normal circumstances, system works great. This just isn’t normal circumstances at the moment.
Can you please clear my mailbox on Stabnsht - Benediction? I am trying to transfer to Eranikus before transferred are closed this afternoon. Any help is GREATLY appreciated!
Thank you so much Orlyia! I was stressing that I wouldn’t be able to get my character transferred in time and you answered my post in MINUTES! This was outstanding customer service and I am thrilled! Is there anywhere I can give you a review or boast about how amazing the service was today? You are incredible!! Thank you so much again!
That is just gold. Can he not log in to get it? He should be able to see it. He also hasn’t put in a ticket specifically asking that to be removed. While NPC mails aren’t a big deal - when it comes to auction returns - or gold, we really shouldn’t touch those unless absolutely necessary - AND the player specifically asks it be done
His transfer is in progress! Thanks for helping so quickly. He usually bullies me in guild chat, I was going to miss that if he didn’t make it to Eranikus in time.