Mail Return services does not work

I sent mail to one of my character but I died before opening the mail. I am trying to use mail return services to see if I can get that mail returned back to the sender but the mail return services keep erroring out saying " Something went wrong on our end
An error has occurred. This may be a temporary error, so please try again later.
Blizzard Support Home". I have been trying for two days. I’ve tried it in different browsers as well with the same result.
I tried looking in forums but did not see a similar issue so raised a new one.
Please help, I was almost 40 so I had sent all my gold to the character that died :frowning:

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If you are dead you have to wait the 30 days for it to auto return. Then delete the character. If you delete before the mail will not go back.

I already deleted the character but I can restore the character. Can I restore the character and let it sit there for 30 days so the mail goes back?

I do not know if a restored character gets their mail back. So i don’t know the answer to this.

The return mail feature definitely works but the system itself does seem to be down.

I used it several weeks ago without issuse but I was getting the same “Something went wrong” error when I tried to use it again last night.

Hey, thanks for the reply, gives me a little hope lol.
I already deleted the character that died with unopened mail. Will there be any issue with it being deleted or should I go ahead and restore it just to be on the safe side?
Since we are returning a mail sent from bank alt which is not deleted, I don’t see an issue there but I am not sure since I’ve never done it before.

I don’t think it’ll be an issue.

I know I had the mail returned from a dead character but I can’t remeber if I had deleted it already or not.

You can only restore 1 character every 7 days but we can’t play dead characters on the server anyway so I don’t see any harm in restoring it until the mail service comes back online.

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