Mail Recovery not working (in game or on website)

Hey there. I recently allowed some mail in mailboxes on some alts to go past the 30 day mark where they get deleted. Ive been trying to get the items restored. This occurred on both Wrath and on classic era realms.
Ive tried in game to use the mail restoration feature, but it just gets stuck saying “We’re processing your request. Please leave this page open and we’ll update you as soon as we are done.” This continues indefinitely regardless of if I try on wrath or on classic.

As for the website, Ive tried doing so on there too, and I continually get the error message: " Something went wrong on our end

An error has occurred. This may be a temporary error, so please try again later."
Then the error code: 0b5fdb2e-8450-4a7e-83f7-f7149cb34cf6

Please help me resolve this. Its been like this now for over a week.

I have been having the same issue an am just assuming they dont care in the slightest about it. It looks like something similar happened back in early 2023 as well.