I sent a lot of mail to a few alts a month ago, in case I needed them on those alts. I passed a month of those items in their mailboxes without ever interacting with them, but they were deleted instead of sent back to my main. I’ve done this one before and my items were sent back to my main after a month. Did something change in the last 5 months with mail? Why was my stuff deleted instead of returned to the main?
The only answer is shadowlands. I’ve had the same experience. Bad expansion is bad.
Doesn’t it get auto deleted after 30 days?
I did this a month ago. I sent mail to some unknown/uncreated character by accident, on the wrong server, and I received my mail after a month. What the hell is the difference here?
If its not opened by the recipient, it’s returned to the sender after 30 days who then has another 30 days to open it before its deleted. So, if you’re mailing stuff to your alts, you should have 60 days to decide what to do with it before it goes poof.
4 Likes
Nowhere in the rules for expired mail does it say that. Also, I didn’t open any of the mail on my alts, so what’s going on?
Which game version is this, so you can report it to the appropriate Bug Forum?:
Classic Bug Forum
Retail Bug Forum
I ask, since you’re posting on a Wrath Toon vs a Retail one…
Retail. /10char
Your mail gets deleted after 30 days
Mine has been returned to me. Scared me actually thinking my account got hacked before I forgot I mailed anything to my alt and then never got on them to deal with the items.
You can’t read.
Probably doesn’t come into play here, but whenever I use a “mail bank” or even send anything remotely valuable to an alt I send something that is BoA with it. The easiest thing is to just create a piece of Heirloom gear and send it with your mail. Prevents an accidental autofill to a guildie or some stranger.
AH mail is auto-deleted after 30 days as is anything sent via the in-game systems (GMs, developer items from WoW anniversaries). Character generated mail is supposed to be returned to sender if not claimed within 30 days.
A bit of clarification on this: You can view the mail but not claim it and it will still be sent back after 30 days. Most people consider “opening” to mean “viewing”. Mail is not sent back once claimed. Multi-item mails will send back any unclaimed items in the mail. That is, if you have a mail with six items and take two, the four unclaimed items will be returned to sender after 30 days under normal operating circumstances. This does not apply to system generated mail.
Not true. Sent mail is returned after 30 days. Once that happens, you have an additional 30 days on the original sender to open the mail and claim or resend the items before they go poof. Only system generated mail is auto-deleted after just 30 days (AH mail, dev/event items mail).
3 Likes
This is exactly what I expected, but it’s not what happened. I hate HATE HATE having to play lawyer speak every time I look at anything having to do with wow. This is a video game, stop micromanaging every system until the players burn out.
Have you tried using this?
I’m only allowed to restore items one character and after 30 days, it’s deleted from that system. Once again, terrible customer service.
I guess they didn’t take into account multiple mails not being touched.
Have you tried a ticket?
I opened one but other people are saying that even the GMs aren’t able to get around the one child character policy.
Oh the Bug Forum report is not to look for CS help, if that’s what you’re wondering. I sent you there to make aware of your situation, so it won’t happen to the next person. If you want full restoration or compensation, I’m afraid you’re gonna have to wait the 7 days through the ticket system.