Mail broken on banker alt, can't send or receive

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So I bought a large number of Tidespray Linen earlier (woo bracer scrapping for expulsom!), exactly 100k for 2g99s each – 299k~ gold was taken, and the purchase seemed to go ok. However after I checked my mail on that character (at the time) there was nothing in the inbox, I thought nothing of it figured maybe it was delayed or something, so switched to another character for awhile.

Before the servers restarted, I checked my banker again, and discovered his mail is completely broken. Nothing can be sent or received, in the case of sending nothing happens. No errors or anything. I attempted to cancel a couple auctions (thinking maybe it just needed to be refreshed or something) and the minimap shows I should have new mail, but I can’t actually see it. I’ve disabled addons (renamed folders even), cleared cache, etc… nothing helped.

Had been hoping the restarts would have fixed it, but it didn’t and I can’t figure out where to submit a ticket since it keeps redirecting me to item restoration?? I mean yes, I’d like to get what I paid for, but more important to me is getting my banker alt’s mail functioning again since without it, he’s useless.

EDIT: My banker alt is my only shaman on Greymane if anyone can look into it I would appreciate it. Oh and I also submitted a bug report in-game.

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try this

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Thank you, but I did that already in an attempt to fix it myself (I originally thought it was an addon conflict with Postal or something), hence “renaming folders even”.

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If that didn’t help, Zelarith, a Game Master likely will need to take a look. There isn’t a specific category for it but I’d probably go with UI issue and put your ticket under: https://us.battle.net/support/en/help/contact/1460/ticket

Attaching the dxdiag, etc… is optional and probably unnecessary in this case but if you are getting any errors, etc… you might attach a screenshot.

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Thanks, I was just checking the update here: Auction House Issues - #23 by Bornakk “If a character buys commodities in high quantities, they may not be able to access their mail.”

Looks like it’s a known issue, so I’ll just be patient for now. Hopefully they figure it out soon :slight_smile:

EDIT: For anyone curious, my banker appears to be functioning again, currently slowly collecting the stupid amount of linen I bought from the mailbox, woo!

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