Macros are blank and I can't drag them to my action bar

Community General Discussion
1

I never had this issue in Classic but in Retail for whatever reason the pictures won’t display after selecting one.

I can’t even drag the blank macro to my action bar even if I make a macro.

  • I have followed all of these steps: https://us.battle.net/support/en/article/000007549?flowTrackingId
  • I have no addons
  • I have repaired the game files
  • I have uninstalled/reinstalled
  • A ticket to blizzard did nothing and only resulted in telling me that they’re unable to help and that I should ask the community
  • Yes I know how to properly make macros

I likely won’t be re-subbing after this single issue. I have tried googling this and apparently I’m like the only person who is having this issue.

Update: they’re now displaying and functioning properly. All I did was make 4 macros in a row and then the 5th one displayed the picture properly for some reason and I can now drag it to my action bar. I still can’t delete the very first macro as it shows it as blank with commands but it’s better than nothing at this point.

I’ll take it for now!

2
1 Like
5

Can you include an example of a macro that isn’t working for you?

also, this is your first post about this from this character and you’re threatening to unsub over a non game breaking issue. This kind of overreaction doesn’t help your cause and will only attract criticism.

2 Likes
7

Sure I’ll give you the most simplistic example.

#showtooltip
/petattack
/cast Raptor Strike
/startattack

I can’t do any of this on Retail yet all of my Classic macros show pictures and I’m able to drag them to my action bar. On Retail if I type all of this and select a picture for my macro it doesn’t display at all. Again, I can’t even drag it to my action bar.

This isn’t my first character btw. This is the first time this character has made a post on the forums.

I’m not reading a single thing you have to say anymore move along nor did I read any of that essay you just posted. You’re a troll nothing else.

Easy block.

2 Likes
15

As we all. As I said:

Would you like a link to the bug forums again?

18

Okay, so ignoring all of the insanity that happened in this thread… a few questions/ideas here:

  1. when you uninstalled, did you use Revo Uninstaller to get rid of all the hidden files?
  2. did you try deleting the cache folder?
  3. did you try using DirectX 11 instead of 12?
  4. did you update graphics drivers any time recently?

I can’t guarantee any of that will work, but it’s some ideas from past issues that I’ve seen fix this type of thing.

Also make sure that your folders have the correct permissions.

2 Likes
20

I uninstalled from Blizzards launcher and deleted the cache folder along with switching between DX11 and 12.

I did update my graphics driver recently so maybe that’s the issue. It’s still odd that my macros work perfectly normal in Classic, but not Retail.

Thank you for trying to be helpful. I wish I could link the ticket response that I had, but I don’t have permissions.

Otherwise they literally said “we can’t help you other than this 1 link and if that doesn’t work ask the community on the forums.”

The response that I got from the GM alone upsets me.

21

Maybe stop attacking people. You’ve already had one post removed.

There are a lot more people posting here. And tech support doesn’t really deal with UI issues.

Leave the OP alone. Mute the thread and move on if you’re this upset over a thread.

4 Likes
22

Honestly, I’d try reopening the ticket or filing a new one. See if you can get some actual help.

1 Like
23

If the GMs had to sit down with every person who’s having user issues, the wait times for actual game issues would be even longer. It’s not something they do, as they probably stated in your message.

24

I suppose I have no choice but to file a new ticket and see what they say. They essentially said there’s not much they can do with UI issues though so you are correct, but I’ll try one last time.

25

That’s a horrible idea. Honestly. Just go to the tech support forums, talk to people there. There are also many blue and green posters that post there as well that will help. If a mod sees this post here, they will move it anyways… so just go there…

26

I know you uninstalled addons and this issue is for retail…, but anything helpful via the below thread?

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27

Unfortunately, that’s very true. You might be able to ask in the Customer Support forum if anyone else has had this issue and knows of any solutions. I don’t know if they’ll move the post or if anyone will have answers, but it’s an idea.

You can try the Tech Support forum, as well… they usually don’t deal with UI issues, but they might have some ideas. No reason not to try all avenues.

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28

Funny enough it was the only thread I ran into the other day when looking for a fix and I tried all of that to no avail.

Thank you for trying to help though I appreciate it.

3 Likes
29

Aside from the tech support forum, maybe also try the UI & Macros forum, there’s some crafty people in there.

1 Like
30

Ah I didn’t see that. Yeah General Discussions probably isn’t a good place for this kind of post, but I wasn’t sure haha.

31

Idk if this is recommended anymore or if it even works now, but I rmb deleting the wtf folder whenever issues popped up

1 Like
32

I tried that as well and it didn’t work unfortunately. I’m really at a loss here.

33

It’s almost as if I’ve been saying that alllllll alonggggg. Weird.