M+ and Raider.io have become a staple in the Wow gaming community for group finding. After my character transfer, I lost all of my data and it has not been transferred over. I contacted a GM, who said he couldn’t do anything for me and sent me here. This company makes millions of dollars and I don’t buy that due to Covid things are moving slower. You are literally a company that should be able to work 100% remotely. Please use the resources I have given you over the past 15 years and fix these issues as I can see I am not the only one dealing with it. Any other company would start compensating their customers at this point in time for making them wait, especially since its nearly impossible to group up due to the raider.io culture that has be established. Please fix this, thank you!