LUA Error starting today

Support Mac Technical Support
1

I have been experiencing this LUA error on the character loading screen starting today. I tried deleting the Interface/Cache/WTF folders to start with. After this didn’t resolve it I uninstalled the entire game and redownloaded/reinstalled it with no addons and I am still receiving the error upon login.

System: 2021 MacBook Pro M1 Pro

Message: …izzard_StoreUI\Blizzard_FullProductCardTemplates.lua:235: SetPortraitToTexture(): Failed to load FileData ID 3922898: E_MISSING_CRYPTKEY

Time: Tue Nov 30 19:16:27 2021
Count: 1
Stack: …izzard_StoreUI\Blizzard_FullProductCardTemplates.lua:235: SetPortraitToTexture(): Failed to load FileData ID 3922898: E_MISSING_CRYPTKEY

[string “=[C]”]: in function SetPortraitToTexture' [string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_FullProductCardTemplates.lua"]:235: in function ShowIcon’
[string “@Interface\AddOns\Blizzard_StoreUI\Blizzard_ProductCardTemplates.lua”]:527: in function UpdateCard' [string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua"]:1783: in function StoreFrame_SetCategoryProductCards’
[string “@Interface\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua”]:1707: in function `StoreFrame_SetCategory’
[string “@Interface\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua”]:2231: in function <…e\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua:2221>

Locals: (*temporary) = {
0 =
}
(*temporary) = 3922898

2

I get the same error as well. I found a blue post in another section about it, WoW LUA Error - E_MISSING_CRYPTKEY - #10 by Alternatel-dalaran

3

Got it. Thank you for letting me know, good to know they are working on it. :+1:

4

Posting on the thread to make it more visible for others. The real hero is Mooni with the info drop!

Cheers!

1 Like
5

I get this every time I start game. Easy to get past, just annoying. Using win10x64.