Low Frames, RTX 2080

I have had lower frame rates in WoW for some time now. I had been running a GTX 1060 and an Intel i5-7600k. With the 1060 I was getting up around 60fps, but down into the 30's and 40's in cities especially. Raiding has been alright, but for the card and processor I thought I should be able to run at Ultra with no issue. But the recommended settings were "7" and even on that, frames would not eclipse 60.
This week I installed the RTX 2080 and saw no change at all in performance. I am getting 35-40 frames in Boralus. Strangely, if I head off to Drustvar I spike up to about 80fps and sometimes, much higher. The second I engage in combat, it comes back down into the 40's. My CPU has one core around 70% and the other 3 sub 30%. Temperatures are sub 50C.
When I run Overwatch on Epic settings, I get 120FPS in Windowed mode and there doesn't seem to be any performance issue.
I have WoW optimized through Geforce Experience.
The only weird thing I see is that my PC and Nvidia panel identify my main monitor as monitor 1. But Blizzard games have it as monitor 3. But again, this doesn't seem to effect Overwatch.
Any ideas would be greatly appreciated.
Hey, Iliuvatar!

You will need to keep in mind that the i5-7600K will bottleneck the RTX 2080 pretty harshly. So you may not see much of a performance increase because of your CPU.

If you don't mind defaulting your settings, I would recommend starting with the troubleshooting below.

1. Start with a clean video card driver install. This will default all Nvidia settings, along with removing any possible corrupted installation. Completely uninstall your Nvidia drivers using: http://www.wagnardsoft.com/

Instructions for the Display Driver Uninstaller: https://www.wagnardsoft.com/content/ddu-guide-tutorial

Here is a video walk-through, also: https://www.youtube.com/watch?v=ZxiLwLCxmkk

2. Download the newest driver and install it: http://www.nvidia.com/Download/index.aspx?lang=en-us

Also do not install Nvidia Geforce Experience during troubleshooting.

3. Log to the character select screen and disable all of your addons using the disable all button in the addons window.

4. Make sure you run everything on recommended default settings. If it runs fine, try to crank up the settings.
Ibaraius,

Thanks for the quick response. I followed the instructions to a tee, but the results are exactly the same. Default settings, no GEForce Experience installed, no addons enabled I have no boost in performance.
Again, and I know WoW is CPU heavy, but the i5-7600k is a pretty strong processor and I don't think I should see such "low" frames even in a city. I certainly didn't have this issue in Legion. It seemed to occur with the beta and live version of BFA, and I'm not having this issue in other games.
When I tried to kill the world boss earlier, I dropped to 8 frames which is an issue I did not have prior to installing this card.
Do you have any other suggestions? I'm willing to try anything.
If it is dropping that low, there could be some thermal throttling involved. Check HWMonitor when your FPS dips that low. Make sure your clocks are not dropping and that your temps are not getting too high. Also keep an eye on the usage for both the CPU and GPU when it is happening.
i am not sure whats going on for i cannot sit at your computer physically. But wow is more cpu heavy than gpu. But i did experience something similar and came up with a solution i was not happy about.

I was experiencing frame drops, but i noticed that my latency was normal and my suggested frame output was 60 fps but it definitely was not 60 fps. I was able to fix this after doing some searching and configuring by disabling gsync on my monitor that i play wow on. Another thing to take note of is nivida just recently released a driver update in the last few days. You can try there as well.
10/02/2018 03:07 PMPosted by Ibaraius
Hey, Iliuvatar!

You will need to keep in mind that the i5-7600K will bottleneck the RTX 2080 pretty harshly. So you may not see much of a performance increase because of your CPU.

If you don't mind defaulting your settings, I would recommend starting with the troubleshooting below.

1. Start with a clean video card driver install. This will default all Nvidia settings, along with removing any possible corrupted installation. Completely uninstall your Nvidia drivers using: http://www.wagnardsoft.com/

Instructions for the Display Driver Uninstaller: https://www.wagnardsoft.com/content/ddu-guide-tutorial

Here is a video walk-through, also: https://www.youtube.com/watch?v=ZxiLwLCxmkk

2. Download the newest driver and install it: http://www.nvidia.com/Download/index.aspx?lang=en-us

Also do not install Nvidia Geforce Experience during troubleshooting.

3. Log to the character select screen and disable all of your addons using the disable all button in the addons window.

4. Make sure you run everything on recommended default settings. If it runs fine, try to crank up the settings.


It’s the game. I have a brand new build with a Ryzen 2700, MSI 2080 RTX, 32GB of DDR4 3200, liquid cooled processor and GPU running low temps. Can run Overwatch on Ultra at 140-160FPS with my native monitor resolution running on DisplayPort.

Wow gets 40FPS on recommended 7.

Put in my 1080ti in the same system and maxed it out to Ultra, and double/tripled my FPS in the same area I logged off in WoW.

Have multiple CPU cores and not even getting close to maxing out. So from my own current troubleshooting and trying other games, WoW is the one having issues with the 2080 RTX.

Running the latest NVIDIA drivers as of today.
1 Like

Technical Support in the WoW forums is skeevey and leaves folks still guessing. Every so often you will have a learned sub chime in and provide some useful insight. Either way hours of tweaking and research scattered across the beach to find something definitively useful can be difficult. Then maybe that’s how forums are.

Hopefully you find the gremlin and get to enjoy the game in all its maximum glory that it should be on the system described.

Here is what I would hope - suggest - and think would be fantastic…
Hey WoW engineers, not tech support, people writing code, testing in the labs, why don’t you cough up what specs you are testing on. I would find it hard to believe that the team isn’t working with various partners to find the optimum settings for each cpu, gpu, OS and providing those benchmarks.

In any event - i get the frustration, and with so much out there on tweak this and do that and on and on it can be a deterrent to playing and end up being a wild goose chase to get the skinny on what an expected result should be when playing with X types of hardware and using X type of software with X settings. Yes I know that it is impossible to know that a pin is bent on a fan header or whatever folly is happening - but at least knowing under lab testing these are what the expected results should be is something they can disclose.

In the end not doing so creates a lot of extra work for them in the forums - think of the hours they can save in responses by having that reference at the handy. And the happier the wow player would be knowing and wow stating the facts about their optimizations and factual applications.