Low FPS still in BFA zones / Raids - RTX 2080 FE

Support Technical Support
1

So after reading up about the multi threading update in 8.1,
I seem to still be getting considerably low FPS in certain zones.

Specs of my PC are as listed below :

All Drivers are up to date

Nvidia RTX 2080 FE
Ryzen 7 2700
16GB Corsair Vengance 2666mhz

Game Settings are as listed :

Everything on ultra
DX12
View Distance 1
Environment Detail 6
Ground Clutter 8

Any suggestions?
i’m sure this has already been covered, but i’m just curious to know.

CPU running at 13-15%
GPU running at 30-35% max

Removed all addons to test if that is the denominator,
Still no improvement

2

Check to see if your GPU/CPU is unerclocking.

was having a similar issue and that is what my issue was.

3

it’s a brand new build,
all parts are brand new,
checked to see what the speeds and voltages are,
they all seem in the normal,

Majority of underpopulated and dense areas it’s fine, ranging anywhere from 100-160fps (capped at vsync limit),

But in say Boralus it can drop to as low as 40fps…

4

Would start out by making sure the computer’s power profile is set to High Performance. You can get their easily by pressing the Windows + R key and entering powercfg.cpl in the Run window that comes up.

From there please also make sure that your monitor is connected to the graphics card and not the monitor.

Past that we’ll want to get a DxDiag report.

5

Have just set it to High Performance,
not really any noticeable change,

Where would you like the DxDiag Report sent to?

6

Please post the contents of the DxDiag report in response in this thread. For formatting, place the contents in between a set of ``` like so:
```
DxDiag
```

8

Let’s start by disabling G-Sync. This can be done through the Nvidia Control Panel.

From there I’d like to check the settings for the High Performance power profile. Open the power settings again and then go to Change Plan Settings. From there go to Change Advanced Power Settings. Make sure the Minimum and Maximum Processor Power Management settings are set to 100%.

If there’s still issues please try running UserBenchmark. Once done you should have a link to your results. Please post that link here. If you are unable to post the link you should be able to get around it by using the same formatting as the DxDiag or just post the part of the link after the .com.

10

Looks like the motherboard is the Asrock B450 Steel Legend. If that’s correct then there does look to be a BIOS update on their website that may help. If you’re comfortable doing this we recommend getting that updated. Otherwise we’d recommend contacting the motherboard manufacturer for assistance with that.

If there’s problems after that I’d recommend putting in a ticket here and we can look into the issue in more detail.

11

Awesome, i’ll get onto that asap,

thanks for your help!

12

Also with the new generation of Ryzen 2600 & 2700 CPU’s get a Windows 10 power profile named “AMD Ryzen Balanced - Balanced power plan customized for AMD Ryzen processors” and there is a few reports out there about the Windows 10 power profile a bit lacking on feeding high end GPU’s in the balanced setting so give “High Performance power Profile” a shot.

there is also an option in Windows 10 that is fairly new and not many know about it and it will allow you to leave your system in what ever power profile you choose and launch a game, for example in a high performance power profile for WoW while leaving your Windows 10 on “balanced plan” it will also let you choose which GPU to use if you have switching graphics options.

https://www.tenforums.com/tutorials/103965-set-preferred-gpu-apps-windows-10-a.html