Anyone else seeing this bug? Used x5 Echo so I would receive max keys. She see’s that everyone got 225 coffer keys because we all had over 800 points but I only received 36 and refuses to fix the problem by giving me the missing amount. Why have customer service at all?
"Rothsdra
Hey there, Daniel!
Firstly, I am Game Master Rosthdra, and I hope this message finds you well.
Your patience has been highly regarded while we have your matter looked over, which due to high volume of tickets,sometimes it can take longer than expected.
I’m pleased to see you’ve been continuing your epic adventure, nevertheless, I understand you got less Coffer Key Shards than the rest of the group.
I can see where your concern comes from, since the rest of the group got 225x instead of 36x coffer key shards, even when reaching 800 point.
After looking through the odyssey you’ve been leading with your Monk Fasthands, I was able to see how amazingly well you’ve done in Worldsoul Memories event, however, I was able to see 814 Worldsoul Memory Score was removed after you’ve won the 36x Coffer Key Shards, which led for the amount of the shards to not be equal to the same as your group members.
Therefore, if you think the score was not properly attributed to you, and the amount of coffer key shards are not being properly distributed, then I’d like to kindly invite you to submit a bug report, as shown on the page below, so the development team can follow a thorough investigation regarding the coffer key shards:
Although the answer is different from what expected, I hope you won’t take this as a setback from the epic adventure you’ve been having so far. Please note the development team will announce the outcome of the investigation through the forums, so I’d like to ask you to keep an eye on it.
Regardless, Daniel, it was a pleasure assisting you on this matter, and I wish you a continuation of a good day.
Kind regards,
Game Master, Rosthdra (^_^)/"