Update from correspondence with a GM:
Greetings, I hope you’re well!
On behalf of the Game Master team, I will be answering your ticket today. We have had a significant jump in contacts recently, but rest assured we’re doing our best to get answers out as soon as possible.
The developers are getting various reports of issues with the game right now that players need them to investigate. There are a number of known issues at the moment and we have put an article together here on our website: https:// support.blizzard com/article/000358474
Where a workaround is available it will be noted there or on our other problem specific support site articles. Please understand that you must report bugs for them to be corrected, the Customer Support team cannot manually assist or provide updates on the status of bugs beyond what is noted in those articles.
Additionally our forums are also tracking issues here: https:// us.forums.blizzard com/en/wow/t/patch-1100-known-issues-and-information/1899192
Should you ever encounter an issue within World of Warcraft, the best way to get that fixed is to submit bugs directly through the Customer Support interface. Here’s how you do that:
1: Press Esc or click the ? button to open the menu.
2: Click Support.
3: Click Submit feedback or bug report.
4: Enter the details of the bug into the Submit a bug description box, making sure to follow the guidelines outlined on the submission form.
5: Click Submit.Those reports include character and account specific data alongside your description to help with correcting the problem, which is why reporting problems directly from affected characters is so useful as the Customer Support team cannot manually assist with correcting bugs.
The developers will do their best to see that reports are investigated and corrected as soon as possible. Often you’ll find that we update our support site with known issue articles when this is happening, they will include information on a patch version where that is known.
Thanks in advance for any reports and we hope you have a great time gaming!
(I can’t include links in my post so I threw spaces into the URLs in the quoted reply from a GM)
So, customer support seems unable to directly help with this issue at the moment.
I’d encourage everybody in this thread to follow the game master’s steps for submitting a bug report. Because this is not documented in either of the links in their reply, it’s not clear to me that the developers are aware of (or working on) this particular issue. More reports means more details and more accounts/characters they can look up to investigate the issue.