Lord Pythas’ Gem Not Dropping

I recently ran Wailing Caverns and defeated Lord Pythas, but I did not receive Lord Pythas’ Gem, which is required for the quest. After checking multiple sources, it seems other players are experiencing the same issue.

A Game Master confirmed that there are reports of this being bugged and suggested submitting a bug report here. Could the development team please look into this issue?

Character: Angeel

Date/Time of Incident: 3/28/25 8PM Miami local hora