LFR is not a raid difficulty

[Kharneus-dalaran (Kharneus)]

You made a new thread to post an image from an already existing thread?

Blizzard doesn't know if LFR is a difficulty or not

The official FAQ on Fated Raids lists LFR as a difficulty. An official GM response to my refund request states LFR is, in fact, not a difficulty. Not trying to stir any pots, just leaving these links here for the sake of debate. Screenshot of the official Fated Raids FAQ: https://i.imgur.com/cqvqKlk.png Screenshot of my recent ticket response: https://i.imgur.com/IFWAjfu.png

And also failed to include the other image in that thread, which contradicts the previous one.