Launcher Crashes on log in, linux

Chuster-moon-guard · October 10, 2019, 5:06pm

After the most recent launcher update today it crashes on log in. I’m using Linux Mint cinnamon 19.2 Tina, launching via wine using lutris.

Update: I have tried reinstalling and that didn’t work.

Robash-earthen-ring · October 10, 2019, 7:06pm

Same, running Debian 10 Buster with Xfce Desktop and using the Lutris installer

Tikkun-sulfuras · October 10, 2019, 7:39pm

Same problem.

Olif-bloodsail-buccaneers · October 10, 2019, 7:47pm

Just a sec…
Win 10 here…
Was playing Classic and could go over bridge. And see kill skinn rap, but no malbox no npc in harbor, i went back out and killed…
Same thing again…
Thought to log out , could not exit…
Did not even have Launcher opened at all never started it…
So I did…head hurts…
To long …

The blue thing spinning in launcher.
Time to post from 1st post…
Launched game…
1 min of my life gono…
Hay can you make me live longer I am a healer? Thanks.
Keep yer ft on the ground…

Razorboy-old-blanchy · October 10, 2019, 8:00pm

I had the same problem. Changed my wine runner to lutris-nofshack-4.16-x86_64 and I’m up and running.

Edit: I should also mention I upgraded my DXVK version to 1.4.2 on the same Runner options screen.

Tikkun-sulfuras · October 10, 2019, 8:09pm

Tried that. Now I’m just getting a white screen.

Chuster-moon-guard · October 10, 2019, 8:12pm

Yeah none of that is working, I don’t have a lutris-nofshack-4.16-x86_64 runner option and dxvk is up to date.

Scald-kul-tiras · October 10, 2019, 9:26pm

I have Lutris and and I right click the WoW icon and went to config and changed the file location to point at the wow.exe file to bypass the launcher.

Zacharais-grobbulus · October 10, 2019, 9:29pm

Go into your wine runner config and you can download it there. it will be the second in the list (lutris-rockstar-4.16, lutris-nofshack-4.16, lutris-4.16) of the wine 4.16 flavors.

My temporary workaround was to delete the new BNet update and use the old one. I copied it just in case this is not resolved easily and I need it for more than a few days.

HTH.

Chuster-moon-guard · October 10, 2019, 9:36pm

I have lutris-4.13 and it doesn’t like that either.

There is a post on the lutris forums about this saying it’s a wine related problem. They also report the white screen issue too. I’d post the link but thanks blizz for your dumb forum rules.

As for by the passing the launcher method I haven’t tried it but I accidentally deleted the game so I have to reinstall so I’m stuck with the launcher.

I guess I will have to go install it on my frozen windows 7 ssd.

Sashinka-nordrassil · October 10, 2019, 9:49pm

I can’t find a way to downgrade, but I’d love to do this. Can you point me in the right direction?

Tikkun-sulfuras · October 10, 2019, 9:52pm

So far here’s what can be done:

If you have the game installed, simply point wine/lutris to your WoW executable. This should work until there’s an update.
If you do not have WoW installed, install the game in a Windows VM (you can get Win10 on the Internet for free legally). Move the installation to the appropriate directory and follow the first bullet point.

Sashinka-nordrassil · October 10, 2019, 9:54pm

The game ran beautifully from the BNet Launcher, but something about my Lutris settings is making it run at 15FPS when I launch it directly from the executable. If you’re making progress on the BNet issue, don’t stop E>

Pallymcbeal-proudmoore · October 10, 2019, 10:02pm

Yep worked, thank god did not want to log into windows lol

Lunaestro-chogall · October 10, 2019, 10:57pm

Same problem here. Changing runners just gave me a white screen. I can’t log into wow directly because it wants to use the authenticator and for whatever reason the authenticator doesn’t work directly with the wow client.

Tikkun-sulfuras · October 10, 2019, 11:10pm

You just open the authenticator and select Enter Code Manually.

Zacharais-grobbulus · October 10, 2019, 11:34pm

Yeah, not bad to do actually. Goto your Bnet installation folder and you will see that there is a few versions of bnet there (for me prefix/drive_c/Program Files (x86)/Battle.net.11512 and .11537).

What you want to do is delete or rename/move the 11537 one (the problematic version). Then when you load up it will be the older one. Of course it will update again and you need to repeat this again. But it worked for me thus far. Haven’t tested the -nofshack lutris wine version out if that is a fix as of yet. Some say it is. Some not.

AMD rx590 + OpenSUSE Tumbleweed/Fedora 30/RHEL7.6

All my machines have the same issue, so its not a distro thing. Not sure if NVIDIA users have an issue here either, as it appears a mesa related issue in the end (whether its wine causing it or mesa is unknown to me) as all Intel and AMD folk I have spoke with have this issue, not the NVIDIA folks (as of yet).

Cuvelia-remulos · October 11, 2019, 12:13am

Having this same issue running via Lutris on Pop!_OS 19.04. Changed the file location to wow.exe and got it running again. Seems to be an issue with battle.net launcher.

Thanks Scald!

edit - also, quite a delay on character info. I’ve been 60 for about 3 weeks now.

Tasharo-thrall · October 11, 2019, 12:19am

Same issue, a transparent window for the launcher comes up for 3 seconds then simply crashes.

System information:
Distro: Ubuntu 18.04.3 LTS x86_64
Wine build: wine-4.12.1.r1.gaccf1895 ( TkG Staging Esync )
Platform: i386 (WOW64)
Version: Windows 10
Host system: Linux
Host version: 5.0.0-29-generic

Ramma-skeram · October 11, 2019, 12:35am

Following the same path as others here, I tried changing the wine version in Lutris. Currently on lutris-4.16-x86_64, and while I still get a white window with battle net, I’m at least able to launch the game by clicking where that button would be.

I also didn’t get the error about esync not being supported on that wine version, and performance seems the same thus far. The only oddity in game is on dual monitors my mouse cursor is being locked to the game window irrespective of my settings.