Latency Issues only in WoW

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1

Latency issues in only WoW.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.0.1 0 501 501 3 12 30 9
10.114.64.1 0 501 501 8 13 28 10
192.168.12.97 0 501 501 9 14 56 12
10.224.252.214 0 501 501 17 21 40 18
lag-133.ear1.Dallas1.Level3.net 20 232 186 18 912 4799 2699
ae-8-0.ear3.Dallas1.Level3.net 100 102 1 0 29 29 29
BLIZZARD-EN.ear3.Dallas1.Level3.net 0 501 501 18 23 49 21
ae1-br01-eqda6.as57976.net 4 441 425 0 43 179 38
et-0-0-4-br01-eqch2.as57976.net 0 501 501 40 46 133 40
be1-pe01-eqch2.as57976.net 4 438 422 42 45 57 45
24.105.62.129 0 501 501 38 41 57 39
2

Even if the 20% packet loss isn’t real, and it might not be, the 4.8 second latency spike and the average of 0.9 second latency at this hop will cause issues on games like WoW. You should contact your ISP, and ask them to check out the issues on this hop.

3

The hop is after it’s left my ISP.

4

You would still need to contact your ISP and have them open a ticket with level 3. Level 3 is your ISP’s peering partner

5

I’m having what seems to be this exact same issue.

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 470 | 470 | 0 | 0 | 38 | 0 |

| 10.115.153.1 - 1 | 467 | 466 | 7 | 8 | 38 | 10 |

| 192.168.22.137 - 1 | 467 | 466 | 7 | 8 | 22 | 8 |

| 10.224.252.221 - 0 | 470 | 470 | 19 | 21 | 73 | 20 |

| lag-133.ear1.dallas1.level3 net - 9 | 293 | 269 | 0 | 662 | 4499 | 82 |

| No response from host - 100 | 95 | 0 | 0 | 0 | 0 | 0 |

| blizzard-en.ear3.dallas1.level3 net - 0 | 470 | 470 | 17 | 22 | 64 | 21 |

| ae1-br01-eqda6.as57976 net - 4 | 415 | 401 | 40 | 43 | 140 | 41 |

| et-0-0-4-br01-eqch2.as57976 net - 2 | 440 | 434 | 41 | 77 | 4351 | 61 |

| be1-pe02-eqch2.as57976 net - 0 | 470 | 470 | 38 | 41 | 77 | 41 |

| chi-eqch2-ia-bons-04.as57976 net - 4 | 419 | 406 | 41 | 42 | 73 | 42 |

| 24.105.62.129 - 0 | 470 | 470 | 41 | 42 | 79 | 41 |

|________________________________________________|______|______|______|______|______|______|

However, I did as you suggested, and got pretty much no where with my ISP (Cable One).

The agent I spoke to didn’t seem to know what level 3 was, and they basically rejected the idea of me talking about winmtr or pingplotter results. Basically can’t play WoW and also have a very difficult time getting the forums to load as well. Not totally sure what to do from here.

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6

You call the isp back and ask for an escalation to a higher level tech who can read the winmtr.

7

I’ve got the same ISP, and they basically told me they’ll only do anything if they get enough reports.

8

Hey, Foryou!

We are currently tracking this issue here: Data-Gathering for Connection Issues When Routed Through Dallas Region [Dec. 7] - #22 by Unbenchedjt-zuljin

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