Lag 400ms to 12k ms every night(9.15pm to 12am GM +8) coonecting to OCE server from singapore

HI,
Past few nights, i have bad ping (400ms to 12k)when playing during 9.15pm to 12am GMT+8, after 12am back to normal latency of 140ms. my isp is Singtel. Call them say nothing they can do.
wintr results below,

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Singtel-ACPlus 0 550 550 0 0 5 0
bb42-61-175-254.singnet.com.sg 0 550 550 2 6 104 3
202.166.123.134 0 550 550 1 2 22 2
202.166.123.133 0 550 550 1 2 35 2
ae8-0.tp-cr03.singnet.com.sg 0 550 550 1 2 63 2
ae4-0.tp-er03.singnet.com.sg 0 550 550 1 2 41 2
202.166.124.190 0 550 550 1 5 60 2
165.21.12.4 0 550 550 2 4 65 2
unknown.telstraglobal.net 1 546 545 34 59 144 43
i-93.sgpl-core02.telstraglobal.net 0 550 550 34 58 144 50
i-15150.sgcn-core01.telstraglobal.net 0 550 550 34 56 143 39
i-25451.pthw-core02.telstraglobal.net 1 546 545 79 103 187 86
i-10154.sydp-core03.telstraglobal.net 6 451 426 180 269 360 270
i-90.sydp10.telstraglobal.net 5 467 446 147 247 336 279
unknown.telstraglobal.net 5 467 446 183 268 377 271
et-0-0-49-br01-eqsy4.as57976.net 5 463 441 177 268 394 270
et-0-0-0-pe01-eqsy4.as57976.net 7 435 406 148 252 373 269
137.221.66.145 7 439 411 154 236 306 244
103.4.115.248 7 438 410 155 236 311 256

seem like the route go to Singapore> hong kong> Netherlands > Australia.

Having the same problem as well, singtel user.

Deleted Cache folder in Classic folder and now the game freezes forever after logging for a few secs.

Having the same issue too

Hi again, this is result during day time

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.1.254 0 113 113 0 0 1 0
bb42-61-175-254.singnet.com.sg 0 112 112 2 4 78 2
202.166.123.134 0 113 113 1 2 6 2
202.166.123.133 0 113 113 1 2 25 2
ae8-0.tp-cr03.singnet.com.sg 0 113 113 1 2 53 2
ae4-0.tp-er03.singnet.com.sg 0 113 113 1 3 22 2
202.166.124.190 0 113 113 1 4 63 2
165.21.12.4 0 113 113 1 4 47 37
unknown.telstraglobal.net 0 112 112 34 34 39 35
i-93.sgpl-core02.telstraglobal.net 0 113 113 34 34 40 36
i-15150.sgcn-core01.telstraglobal.net 0 113 113 33 34 41 36
i-25451.pthw-core02.telstraglobal.net 0 112 112 79 81 86 80
i-10154.sydp-core03.telstraglobal.net 0 112 112 167 168 172 169
i-90.sydp10.telstraglobal.net 0 112 112 140 145 207 142
unknown.telstraglobal.net 0 112 112 167 170 228 167
et-0-0-49-br01-eqsy4.as57976.net 0 112 112 168 173 256 168
et-0-0-0-pe01-eqsy4.as57976.net 0 112 112 139 143 208 140
137.221.66.145 0 113 113 139 139 143 139
103.4.115.248 0 112 112 139 139 140 139

Same issues for me. It started on Tuesday, November 26th. I am in the Eastern United States and I play on Khaz’goroth-OCE. For the past year I’ve been on that server, my latency has sat around 243 which is not great but it’s been good enough to play well with. Since Tuesday, my latency has been anywhere from 800-10,000ms and the game is completely unplayable.

I tried to do a WimTR but no data ever began running on the screen when I used WoW Oceanic IP 103.4.115.248. Below is a Windows Traceroute (I had to swap .com and .net for dot com and dot net in order to post this since I can’t post URLs). I’m begging for a resolution here if possible, Blizzard. Thank you in advance.

Tracing route to 103.4.115.248 over a maximum of 30 hops

1 2 ms 1 ms * 192.168.200.1
2 12 ms 5 ms 2 ms fl-esr1-216-196-170-1.fuse dot net [216.196.170.1]
3 4 ms 2 ms 5 ms ae1.ev-ptx-1.core.fuse dot net [216.68.14.185]
4 5 ms 2 ms 3 ms ae1.eve1.core.fuse dot net [216.68.14.184]
5 3 ms 3 ms 7 ms be5000.nr12.b016343-1.cvg02.atlas.cogentco dot com [38.122.234.101]
6 3 ms 2 ms 2 ms be3396.rcr51.cvg02.atlas.cogentco dot com [154.24.58.165]
7 12 ms 12 ms 28 ms be2721.rcr21.ind01.atlas.cogentco dot com [154.54.28.133]
8 12 ms 12 ms * be3180.ccr41.ord01.atlas.cogentco dot com [154.54.45.170]
9 33 ms 31 ms 28 ms be2831.ccr21.mci01.atlas.cogentco dot com [154.54.42.165]
10 41 ms 42 ms 35 ms be3035.ccr21.den01.atlas.cogentco dot com [154.54.5.89]
11 44 ms 45 ms 46 ms be3037.ccr21.slc01.atlas.cogentco dot com [154.54.41.145]
12 61 ms 79 ms 61 ms be3109.ccr21.sfo01.atlas.cogentco dot com [154.54.44.137]
13 61 ms 65 ms 87 ms be2015.ccr31.sjc04.atlas.cogentco dot com [154.54.7.174]
14 63 ms 64 ms 62 ms 134.159.63.84
15 88 ms 69 ms 63 ms i-92.paix-core02.telstraglobal dot net [202.84.247.42]
16 284 ms 286 ms 307 ms i-20107.sydp-core03.telstraglobal dot net [202.84.136.5]
17 290 ms 287 ms 289 ms i-90.sydp10.telstraglobal dot net [202.84.222.82]
18 245 ms 245 ms 411 ms unknown.telstraglobal dot net [210.176.38.113]
19 252 ms 250 ms 249 ms et-0-0-49-br01-eqsy4.as57976 dot net [137.221.85.47]
20 246 ms 245 ms 246 ms et-0-0-0-pe01-eqsy4.as57976 dot net[137.221.85.67]
21 246 ms 245 ms 246 ms 137.221.66.145
22 256 ms 254 ms 264 ms 103.4.115.248

hi there this lag still lag during 10pm gmt +8

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Singtel-ACPlus 0 293 293 0 0 1 0
bb42-61-175-254.singnet.com.sg 0 293 293 1 9 111 65
202.166.123.134 0 293 293 1 2 17 2
202.166.123.133 0 293 293 1 2 35 5
ae8-0.tp-cr03.singnet.com.sg 0 293 293 1 2 52 1
ae4-0.tp-er03.singnet.com.sg 0 293 293 1 2 41 2
202.166.124.190 0 293 293 1 4 69 30
165.21.12.4 0 293 293 1 4 68 2
unknown.telstraglobal.net 3 269 263 92 133 177 128
i-93.sgpl-core02.telstraglobal.net 2 281 278 95 133 156 104
i-15150.sgcn-core01.telstraglobal.net 2 277 273 94 131 143 103
i-25451.pthw-core02.telstraglobal.net 2 281 278 146 178 190 158
i-10154.sydp-core03.telstraglobal.net 1 285 283 192 222 236 201
i-90.sydp10.telstraglobal.net 2 273 268 187 221 298 198
unknown.telstraglobal.net 3 269 263 189 224 400 197
et-0-0-49-br01-eqsy4.as57976.net 2 277 273 189 227 342 227
et-0-0-0-pe01-eqsy4.as57976.net 2 281 278 189 223 291 199
137.221.66.145 2 273 268 189 221 240 201
103.4.115.248 2 273 268 187 220 236 191

We are also having these kind of issues here in the philippines. Maybe asian region is having problems with connecting to WoW.

https://us.forums.blizzard.com/en/wow/t/philippines-singapore-connection-issues-november-december-2019/379321/2

Blizzard made a thread for philippines/singaporean players

Can barely do dungeons and raids last two weeks when this problem started :frowning:

sorry, i have problem to oce server not NA server tho during 9 pm to 11pm gmt +8 , now at 4pm i having problem connecting to “OCE” server.

Follow the thread I link. A blizz poster answered the potential problem. Are you also lagging when grouping up? Because when we group up with NA players we get sent to American server so we need to test for the american server. I wll do it later when i get home.

Nah, i got lag when during that time not even grp up with anyone.

ouch then you need to provide them with winMTR tests

I can play normally except when i group up so cannot do dungeon or raids huhuhu

BUMP this. Myself and all my OCE mates have weird lag and have the passed week.

Having same problem trying to join NA or OCE server from Australia. Only seems to happen at night and fine during the day.

yes same here. night time peak hours in oceanic region :sob::sob:

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Singtel-ACPlus 0 2291 2291 0 0 3 0
bb42-61-175-254.singnet.com.sg 0 2290 2290 1 5 112 2
202.166.123.134 0 2291 2291 1 2 35 2
202.166.123.133 0 2290 2290 1 2 38 1
ae8-0.tp-cr03.singnet.com.sg 0 2290 2290 1 2 58 2
ae4-0.tp-er03.singnet.com.sg 0 2291 2291 1 2 41 2
202.166.124.190 0 2290 2290 1 4 102 1
165.21.12.4 1 2287 2286 1 4 93 2
unknown.telstraglobal.net 2 2189 2163 34 101 195 106
i-93.sgpl-core02.telstraglobal.net 1 2205 2183 33 100 146 106
i-15150.sgcn-core01.telstraglobal.net 1 2205 2183 34 100 149 109
i-25451.pthw-core02.telstraglobal.net 2 2201 2178 78 145 195 154
i-10154.sydp-core03.telstraglobal.net 1 2217 2198 124 191 242 199
i-90.sydp10.telstraglobal.net 2 2188 2162 123 190 306 191
unknown.telstraglobal.net 1 2216 2197 122 192 407 194
et-0-0-49-br01-eqsy4.as57976.net 2 2196 2172 123 194 342 197
et-0-0-0-pe01-eqsy4.as57976.net 2 2176 2147 123 191 343 194
137.221.66.145 2 2156 2122 122 187 235 194
103.4.115.248 1 2213 2193 124 190 244 199

Bump. like 10k ping 1 in 5 arena games when facing US realms

Hi there friends,

We are looking in to issues with Users routing through Telstra. We do ask that you post back with a WinMTR as Matamune has. These help a ton when we try and narrow things down.

Thanks for any help with this. We want to give information on the problem but need data to check things out.

/Nathardrick

HI, it happen during 7pm to 10pm(GMT+8) since last weeks if you see my my first post, go from 140ms to 220ms. the worst 469ms happen when NA player join our group in dungeon(oce server). During the daytime (9.44am GMT+8) is fine. See below for daytime results.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Singtel-ACPlus 0 320 320 0 0 1 0
bb42-61-175-254.singnet.com.sg 0 320 320 1 7 113 2
202.166.123.134 0 320 320 1 2 36 1
202.166.123.133 0 320 320 1 2 29 1
ae8-0.tp-cr03.singnet.com.sg 0 320 320 1 1 39 1
ae4-0.tp-er03.singnet.com.sg 0 320 320 1 2 41 3
202.166.124.190 0 320 320 1 3 68 1
165.21.12.4 0 320 320 1 5 81 15
unknown.telstraglobal.net 0 320 320 34 35 81 34
i-93.sgpl-core02.telstraglobal.net 0 320 320 33 34 38 35
i-15150.sgcn-core01.telstraglobal.net 0 320 320 33 34 39 35
i-25451.pthw-core02.telstraglobal.net 0 320 320 77 79 84 81
i-10154.sydp-core03.telstraglobal.net 0 320 320 123 124 129 125
i-90.sydp10.telstraglobal.net 0 320 320 123 124 173 123
unknown.telstraglobal.net 0 320 320 122 125 190 122
et-0-0-49-br01-eqsy4.as57976.net 0 320 320 123 127 234 123
et-0-0-0-pe01-eqsy4.as57976.net 0 320 320 122 125 237 123
137.221.66.145 0 320 320 122 122 127 123
103.4.115.248 0 320 320 124 124 128 124

i post the night result tonight. thanks for letting them know.

tonight result (9.22pm GMT +8)

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Singtel-ACPlus 0 3298 3298 0 0 5 0
bb42-61-175-254.singnet.com.sg 0 3297 3297 1 5 114 2
202.166.123.134 0 3298 3298 1 2 34 2
202.166.123.133 0 3297 3297 1 1 33 2
ae8-0.tp-cr03.singnet.com.sg 0 3297 3297 1 2 55 2
ae4-0.tp-er03.singnet.com.sg 1 3294 3293 1 2 68 6
202.166.124.190 0 3297 3297 1 4 81 1
165.21.12.4 0 3298 3298 1 4 68 2
unknown.telstraglobal.net 1 3240 3225 34 84 181 132
i-93.sgpl-core02.telstraglobal.net 1 3243 3229 33 83 145 129
i-15150.sgcn-core01.telstraglobal.net 1 3204 3180 34 82 148 136
i-25451.pthw-core02.telstraglobal.net 1 3224 3205 77 128 189 179
i-10154.sydp-core03.telstraglobal.net 1 3181 3151 123 173 235 222
i-90.sydp10.telstraglobal.net 1 3212 3190 123 173 294 216
unknown.telstraglobal.net 1 3193 3166 122 174 303 215
et-0-0-49-br01-eqsy4.as57976.net 1 3227 3209 123 178 337 215
et-0-0-0-pe01-eqsy4.as57976.net 1 3212 3190 122 174 349 221
137.221.66.145 1 3220 3200 122 171 230 222
103.4.115.248 1 3224 3205 124 172 231 217

Still getting it every single evening. Why isn’t something being done about this? It’s not a couple of us it’s all of OCE. Sort it out.

so any news lol still happening at night :roll_eyes:

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