Tried to complete this new delve variant on T8.
One of the objectives is to purify 8 Summoning Candles that are scattered around the dungeon. It looked like one of the two candles in the first room however did not transform into the ‘model’ of a purified candle, but it transformed into a random non-burning candle that’s used as decorations in the Delve and didn’t give any credit. Or one candle was just missing altogether.
This led to the progress being stuck at 7/8 and the door to the final room didn’t open.
Tried it a second time and then there were no problems.
17 Likes
same issue here. I’m stuck at 7/8 and I’ve cleared the entire delve and purified all available candles. its bugged and wasted my time.
4 Likes
Exact same issue, tried it twice now. Waste of time.
1 Like
Similar problems here… 5/8 and no way to complete it 
1 Like
Same issue, but it looks like they have 9 candles in the delve, but for me in the second big room, neither one gave credit and just quit burning.
1 Like
Got the same problem here. 5/8 candles, ran back and forth, cleared entire delve. Tried logging in and out and reloading UI. still stuck. A shame.
I also dealt with this bug today. 7/8 candles looks like two bugged out.
2 Likes
same issue here stuck at 6/8 candles as of 2/26/25 12:17pm
1 Like
Same here only getting 6 of 8 candles. Like how is this a bug they made? This one is so odd. It’s a Delve. How do you do that wrong?
I completed it at T8 on my Lock and had no issues. My Paladin, however, is stuck at 7/8. I ran back to the beginning to verify I hadn’t missed anything. I submitted a ticket for the bug.
got to the door Tier 11 and still only 7/8 candles HUGE waste of time, tried to exit and re do and same thing ,
Got stuck at 5/8 for me on my Paladin. T8. Submitted a bug report.
I’m currently running through this and ran into the same issue as eveyone above.
Same issue, have tried to complete two times, both failed. Second time I was careful to kill the Shadow Remnant before attempting to let Balga interact with the candle. Didn’t seem to make any difference.
Same issue stuck 7/8 on t11 cleared it completely, killed mini bosses walked the whole thing 3 times over even walked right over the candles since i noticed some didn’t engage unless you were right on top of them no dice
1 Like
From what I can tell, this is happening because the candles are being treated as mobs instead of furniture. They can be affected by ANY form of cc, and if that happens during the channel it fails to make them into the purified version.
Because of Bran, this will have to get fixed as he does a ton of different uncontrollable cc.
3 Likes
Same issue…
Always great to spend 10-20 minutes of teeth grindingly boring content to be gated by a bug.
And the combat seems even more irrelevant. Instead of taking no damage and then suddenly being at 5-10% once or twice per dungeon, it was pretty much no significant damage at all.
Tier 8 at 626 iLvl
Same issue here, stuck at 7/8… retraced my steps through each room and there is no other candle to purify
I discovered, after some trial and error, that moving too far away from the candle while the NPC is channeling the yellow flame to ‘cleanse’ the candle, he will stop the ritual and follow you. If that happens, the candle becomes inactive and there is no way to start the ritual again on that candle. TL,DR: Don’t move out of range while NPC is channeling the cleanse.