Black Screen on In-game Shop and “?” Help menu
Around the same time patch 8.2 hit, we noticed a number of players who were affected by an issue with the Razer overlay which caused the in-game shop and help menu to not display correctly. Razer has released a patch to their software to resolve this.
- If you have or had a Razer device, uninstalling Synapse and reinstalling to the most updated Synapse 3 version should resolve the issue.
- If you are getting black screens in either of these two menus and have never owned a Razer device, please see this article.