Kicked me out of game and asking me to update

but each time i try to update it tells me something went wrong with a file. everything seems to be working on my end- i want to make sure no one else is seeing the same issues

edit: it may be pertinent to mention, about five hours ago i was kicked offline with a message that changes were made to my account. i had made no changes, so this was puzzling… but i saw in general chat and guildchat others had been kicked with similar messages, so I surmised it was a blizzard backend change with some weird legacy scripting or something.

If there were changes made to my account, I didn’t make them, at any rate.

I didn’t get kicked, but when I logged out I got an update. It went through just fine for me. I would try running the Repair tool.

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It had to do with the DF trial ending.

Restart your computer and see if Bnet can update.

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Thanks for the reply. I did try to run repair, but that too is acting a tad strange. I keep restarting the client and getting the same result

If restarting the computer doesn’t fix it, I’d suggest asking in Tech Support. Let me see if I can find a support article for you in the meantime.

Also: delete your cache folder in your retail folder of WoW.

Also also: here’s the support article!

You may need to do a fresh install of WoW then.

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It shouldn’t need to go that far, hopefully. There are steps to follow before we get to that point.

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Right, but if those steps don’t work the nuclear option is the only one left. :stuck_out_tongue:

I know, I’m just making sure we get to all of the steps, including Tech Support and tickets, before a fresh install has to happen. :slight_smile:

That update error means something in still running in the backend, a PC restart fixes it, but also going into Task Manager and finding any WoW resources still running and killing them fixes it.

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is it late to mention i still have one window of wow up and running? i’ll try stopping that and see how she goes

You are a magician. A true master.

Yeah, that’ll definitely do it. lol