Why do I have to keep logging in with a password when I have remember account selected?
Are you using a VPN? There may be a permission issue if its not saving your credentials
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Thanks for the response. No, I am not using a VPN and it is still continuing to happen.
How are you logging in, through the launcher or wow.exe.
this was a known bug a long time ago. I followed these steps and it worked for me.
- Clear Browser Cache and Cookies:
- Battle.net uses your browser to handle some login processes, so clearing your browser’s cache and cookies can help resolve outdated data or corrupted files.
- If you’re using a different browser, try logging in with a different one to see if the issue persists.
- Check Network and Firewall Settings:
- Make sure your firewall or antivirus software isn’t blocking Battle.net’s games or services. You may need to add exceptions.
- Restart your computer and modem/router to resolve potential network issues.
- Check with your ISP to ensure there are no problems on their end.
- Battle.net Application Issues:
- Clean App Cache:
Clear the Battle.net application’s cache folder to remove potential temporary file issues.
- Uninstall and Reinstall:
A fresh install can sometimes resolve persistent login problems.
- Check “Keep Me Logged In”:
Verify the “Keep Me Logged In” setting is active in the Battle.net application’s settings.
- Reset Password:
If you suspect your account has been compromised or if you’re experiencing login issues, reset your password.
- Authenticator:
If you’re using an authenticator, ensure it’s working correctly and that you’re entering the correct codes.
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