Keep getting Error Codes when Updating/Repairing on Launcher

Support Technical Support
1

BLZBNTAGT0000096A BLZBNTAGT00000BB8

Whenever I try to update any version of WoW, it goes to a Repair scan but then it gives me these errors. I tried it again and again, restarted PC, restarted Launcher, the scan repeats. How can I solve this?

2

Have you tried clearing the cache?

  1. Close the launcher.
  2. Open the task manager and ensure that all Battle.net related tasks are ended.
  3. Press Win+R and type %ProgramData% in the field. Press enter.
  4. Locate the folder called “Blizzard Entertainment.” Delete the entire folder.
  5. Launch Battle.net and try again.

If this doesn’t work you can also delete the Battle.net Tools folder, which is in the “Battle.net” folder. Follow the steps above but also delete the “Battle.net” folder.

3

I have looked through my files, it apparently does not show i have a “Battle.net Tools” folder within my Battle.net folder, just Agent and Setup.

4

I’m having the exact same issue.
Keep saying that there’s a problem with my game. It start scanning and by the end of the progression bar it gives the BB8 error and start over again in a never ending loop :confused:

Tried all the steps above, and some others suggested by blizzard and friends. NOTHING seems to fix it…

5

For the BB8 error and the never-ending scans, deleting the IDX files and the Indices folder may help with the issue. If it doesn’t resolve the issue, the game may need to be reinstalled since the repair scan isn’t able to repair the damaged files.

6

Deleting idx and indices didnt work. Literally nothing worked.
In the end had to uninstall the game…
Missing raid night… :disappointed: