Just resubscribed after 8 years, but I cannot access my mail, trade, or use the AH?

Guides Returning Player Help & Discussions
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Please tell me what I read is NOT true, that in order to use all those features, I have to have been a subscriber for a month?! Part of the reason I paid money for this account again, was to “clean up” some of my characters, delete them, consolidate, etc. Now it seems I can’t do what I paid for?! I can’t even delete some of them WITHOUT sending things to alts, because they have mail, but I can’t access the mail!

Please let me know if this is true, or I just need to be patient, because things will kick in within 24 hours of resubscribing or something. As of right now, I’m very frustrated and regretting paying to renew my account since I can’t do any of the things I was looking forward to doing.

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STARTER RESTRICTIONS REMAIN AFTER 24 HOURS?

When you add game time to a Starter Edition, the restrictions will be removed once the order is fully complete. This typically takes up to 24 hours. If 24 hours have passed, the order shows as complete, and you still have the above restrictions, reset your password. This will refresh your account’s status with our servers and remove the restrictions.

https://eu.battle.net/support/en/help/article/3226

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thank you thank you

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