Just got an email about a research team from noreply@em.blizzard.com, did a little research, found a blue post last may where this happened, they replied it was real, but a glitch in their system caused it,and can be ignored. It didn’t ask for sign in, just to click the link, but I didn’t want to if it wasn’t legit.
Seemed legit and all; no errors in spelling, etc., however this type of email doesn’t SEEM likeit would be, “sent out by mistake”, as it was asking me to join research group or something as a player to provide feedback…
Can anyone confirm/deny whether its fake or not??? It was titled, “Let’s Make Games Better, Together, [player profile name here]!”
Please help.
Sincerely,
XANDAAR
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It was fake, even if it wasn’t fake it was fake…
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A Goblin prince wants to pay you 5 million gold, just send your account info.
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Oh hell yeah, pass him my deets!!
Sexyskimpygnome@gnomemail.com.au
My password is ‘sexylegs’
I look forward to hearing from this goblin and collecting my millions of gold!
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This is a list of “certified” emails they use.
@blizzard.com, @email.blizzard.com, @em.blizzard.com, @gear.blizzard.com, @overwatchleague.com, or @battle.net .
So while the email address you listed IS valid, mistakes do happen. Perhaps they were making plans to do such a research group, and sent it out early. Unless it felt personalized to you specifically and just felt like a form letter, I’d ignore it.
That and remember that GMs often are not well informed on exactly WHAT Blizzard is up to. I’ve heard of too many cases where two GMs have directly contradicted each other on what is Correct.
And one final thing, I’d be leery of ANY email with my user profile name IN the subject line, regardless of the source. In the Body of the message is one thing, but as part of the header? I’ll trust that, after I’ve seen about $50 grand deposited into my bank account! In short, I wouldn’t trust them at all!
It specifically had my name, where I our the brackets. I just put that there for anonymity, but yeah. It was addressed to me. Thoughts?
Double check the headers.
Spoofed email return addresses are a thing.
Like I said, if it was in the header (ie the subject line) I wouldn’t trust it. That’s a security risk if you ask me.
I wouldn’t trust it, just for that reason alone.
Now there ARE ways to tell if an email is legit or not. But it takes a bit of knowledge of your email provider. And reading some “technical greek”.
If you want to check and see if there is anything “wrong” … open the email. NOTE: instructions assume you use gmail.
On the right side, there should be a star, a curved left arrow and a triple dot. Click the triple dot, select show original.
If you see multiple
Reply-to: (insert email address)
don’t respond. Just pulled up something in my spam box as an example. The number of reply-to was around 30. Yeah, that’s SPAM.
Just checked a confirmed email from Blizzard. The reply-to
Reply-To: Blizzard Entertainment <reply- (string of numbers and letters) @ em.blizzard.com>
I removed the string as I’m not sure if that would give info about MY email address!
That was the ONLY reply-to in the original.
EDIT: Can’t be any more help than that, not an expert on these things. But that’s one easy way to spot if its legit or not. And its “easy” to do. Sorry for the message being a bit long and technical.
It is legit and I am not sure where you got it was sent by mistake. There was discussion about these back in mid December when they first started coming out in the Customer Support section.
All I can say is if you do take part make sure to tick ‘don’t sell my information’.
https://us.forums.blizzard.com/en/wow/t/blizzard-research-program/769054
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Now that you mention that, I DO remember that being discussed. I’d just forgotten about it.
Ok so yall are saying its legit, and there are 2 “allow” toggles for allowing “general data” (email, contact info, etc.) and a 2nd for battle.net account identity…I can disallow those two easy enough, however you cannot toggle an allow button for “Blizzard Account ID and Battletag”, is that normal? Can something go wrong with all that? Still somewhat hesitant, don’t want to miss out though…
If you are nervous then don’t respond, it’s just a follow up email anyway, don’t risk it.
https://eu.forums.blizzard.com/en/wow/t/just-got-an-email-from-blizzardcom/151468/6
Apparently I can’t quote from the EU forums to here Q_Q but there’s a blue response in that thread saying it’s legit but a mistake.
It isn’t a follow up mail. It is an email to opt into research studies and projects.
It may be a mistake it was sent to European accounts when it was only intended for US accounts.
It’s not important was my point, jeez.
Either you want to do the studies or not. I didn’t see anything to be concerned with myself, I just didn’t tick don’t sell my information originally and I started getting a bunch of new spam in my mailbox (could have been a coincidence but there is no need for them to sell this anyway in my opinion).
I actually thought there was an email address on there that you could contact them directly with questions.
