Jaina Skip no longer accessible

The group I’ve been raiding with has been doing Mythic Jaina every week. This week we decided to do the first bosses and give Opulence a go as well. We didn’t think about how it puts us in a new section and changes our faction. It seems now that our main objective of using the Jaina skip is unavailable. Is there some way to get back to the first section or to access the Jaina skip some other way? IMHO it should be available no matter where you are in your lockout.

You’ll likely have better luck asking in the Dungeons, Raids, and Scenarios forum. Customer Support is a player-helping-player information desk of sorts that primarily deals with account- and billing-related issues and the occasional other topic that they desire to expend their time on, with some oversight by the support forum agents. There is no influence or purview over the direction or design of the game, per the feedback in your closing sentiment.