I did a support ticket and they had sent me here to post the topic, I’m not sure if I can post what they had told me entirely but just in case id rather not. Now other then me being told to post it here, This is probably an old bug that happened to me and honestly it was in a previous expansion (BFA). So here is the issue one thing I did notice, I was looking through my weapon illusions, though I use many, I finally got tired of the crusader strike one I usually use and decided that I wanted to use something different, I go online and see the “Illusion: Dreadflame enchant” and looked at how can I obtain it. It officially said in order to get it at the time you needed to have 2100 rating with duelist title. Only to come to realize that wait “I definitely did 2,259 + rating give or take in BFA for sure” Obviously I got the entire elite dread gladiator plate armor I loved a ton and the hippo war mount and a couple other things which is why I mainly pushed for rating. I’m SUPER SUPER sure I got the rating because I was excited and glad I got there, my friends in guild can also vouch for me since I told them about it and on Btag announcement at the time. I go in-game thinking I should have both the cloak and the weapon illusion, only to find out neither of it was there, I said no way man i deff. should have it. I don’t know what happened exactly but I’m very disappointed, I was way past the rating at that time to attain both the cloak and the “Illusion: Dreadflame enchant” and I should have automatically been given it. I wish I had reported this technical issue back then if I knew, but how can you report something you weren’t aware of? right? exactly, especially the rewards per rating. At the time I thought I needed 2500 Rating in order to possibly get the cloak and the Illusion: Dreadflame enchant, but apparently I should’ve received it at 2100 rating without knowing. Also remembering, I was in arenas when game announced it was going to go under maintenance when I was give or take 2,095 rating or so. I was fighting a protection Warrior and a holy Priest team and it was taking long, I remember my hands were hurting bad. After a very long while in there I had won the match, and game shut down right then and there when I won and thought that was lucky. I came back after maintenance obviously past 2100 rating and continued the grind and didnt think anything of it at the time. I think the that the shutdown caused that bug to happen, Anyhow please resolve this As I would truly love to use What I put in so much hard work in for. I lost sleep trying to get to those ratings at the time, many who have would tell you pushing to 2500+ isn’t easy. I truly hope I receive my 2 items as ill be gladly using them. Thank you once again blizzard, as I just came back to the game after 2-3 years of break, as BFA was the last true expansion I played seriously. Nonetheless I am a huge supporter and will continue to do so.