Item Restoration Not Loading

Support Website Bug Report
1

I am trying to restore a chest piece that I accidentally disenchanted on 11/26. But the item restoration page has not worked for me in days. The page loads fine, showing the 10 most recently vendored/de-d items. But if I click page two, it just gets stuck in an endless loading loop. Using the search feature doesn’t show any item deleted after 11/24, unless that item is on the first page.

Tested out deleting a new item. The newly deleted item ends up on the front page and the tenth most-recently deleted item, which gets pushed to page two, can no longer be found.

I’ve tried multiple browsers on multiple computers at different times over the last three days.

2

Have you tried a different connection?

3

Yes. Unfortunately, that didn’t help.

Since posting this one hour ago, though, I can now see the second page for the first time in days. But I cannot see pages 3 through 10. (Page 11 loads without issue) So I am still unable to restore the item, which has been pushed to the third or fourth page by now.

4

Hi Tobble,

Apologies for the issues you are experiencing and thank you for your patience.

We recently released a fix for this issue that we hope will help.

Thanks again for your patience as we worked on this issue.