I am pretty sure that GM’s wouldn’t tell the person that they can attack you in game verbally outside of calling you out in public chat that you are not someone to be trusted with making agreements with and anyone has the right to report another person if they feel that the person is doing something wrong in the game. At that point, it is up to the GM’s to determine if actions are needed to be made.
I often find that you’re more likely to get called a liar there and met with an aggressive attitude rather than anything helpful though
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I would hope as long as you aren’t scamming people that it’s not against ToS. The fact that I can’t send gold across realms to my alts is quite frustrating and honestly should be implemented.
I am sure they mean to post it there as a Customer Support Blue Poster can check their account and ticket and see what was said and verify if the GM did in fact say something wrong that it can be clarified.
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I’m aware. I’m just saying that I doubt it’s worth the verbal abuse.
Correct. There should be someone around this time of day. Further, while they tend to be a bit terse, most regulars won’t outright call someone a liar.
GD is more likely to go down rabbit holes. If they want any sort of chance at an answer at all, they will move it to the CS forum unless a CS person snags it before then.
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Em is right. The regulars on the CS are insufferable but the blues and the MVPs usually give good answers.
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Cursing aside, which is to be condemned, I’m curious why such a swap would violate the ToS.
It’s a zero sum gain.
This doesn’t harm blizzards bottom line, it doesn’t harm their token sales, it doesn’t harm a servers economy since no gold is being added or lost. No player is being harmed since it’s no different than selling a pet on a foreign server which IS allowed.
What is it about such a transaction that anyone would have an issue with?
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I think the GM may have been wrong with saying it is against the ToU. I am sure it is not supported meaning if they do it and something goes wrong of if they make an agreement with someone to help them trade the gold between characters that the gold would be lost and not recovered.
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The only way I can think it could harm the game is if you make a huge amount of gold on a faster moving server and then dump it all on a slower server to completely dominate their economy.
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That I can see - the player receiving gold last is taking a calculated risk. I can absolutely see Blizzard washing their hands of any such transaction and rightly so. But that sort of thing can also happen with carries which clearly Blizzard condones. You can pay for a carry with gold and then not receive what you were promised. You’re pretty much on your own. Buyer beware and all that.
I don’t think thats the sort of swap we’re talking about. As I understand it you have two players each with a character on the two servers. Player A on Server A gives Player B on Server A some gold. Then Player B on Server B gives Player A on Server B the same amount of gold. It’s an even swap. No gold is crossing servers, it’s just a mutually agreed upon swap.
I’ve seen people do this across faction lines all the time.
Actually dumping gold on another server… I don’t even know how you can do that.
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That is odd. I almost can’t believe it. The GM called it “toxic behavior” (except with a “u”). It seems people always trade gold across servers, and have for ages. Especially since cross server raiding became a thing.
I just don’t see how that is wrong. I have always heard of people shuffling gold from place to place. Maybe they rerolled on a new server, or maybe they found a pet or transmog piece on the AH in some backwater server.
How is it by passing intended game restrictions? It is using game methods to enjoy what you earned in game.
I hope this gets sent to customer service just to clear it up. It doesn’t make any sense. People sell runs across server. Token prices are cross server/region wide - that alone sets up a cross realm value.
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No GM would ever say it was right for you to be abused by another player.
And no, swapping gold between servers is not against the ToS.
It’s completely unsupported though outside of paying for a server transfer and having the maximum amount of gold allowed on a character when you do it. So if something goes wrong and you lose your gold, Blizzard will not give it back to you.
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Not technically. You can’t move gold from server to server through Blizzard mechanics and services except with a server character transfer which has limits. You can also buy items on your home server that have value then sell them on the destination server. Those things are supported.
Making private deals with other players to trade server gold is very much not supported. It is not exactly “against the rules”, but it is done in ways that circumvent the intended restrictions. People may report that.
People may especially report it if someone is advertising in chat and spamming. Most gold trade between servers, esp given it is not supported, is a scam. Someone advertising in chat is almost always looking for suckers and should be reported for advertising/spam at any rate.
I would guess a GM was trying to say something like that. It is fine to report them and let Blizz sort it out. They might get a Silence for advert spam even. However, using profanity at someone is not ok and I am pretty sure a GM would never say it was. They don’t discuss what they do to other accounts usually though.
And here we are! Welcome to CS. I hope you all enjoyed the ride. Please make sure to gather your belongings before heading to your intended destination 
hands out tea and cookies
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I moved this over from General Discussion as it is probably better suited for this forum since this is a CS-related topic.
Let me see what I can clarify.
They did not, not exactly.
They started out by letting you know that the appropriate means of reporting this other player’s behavior was to use the in-game reporting system. They also warned against mutual combat (basically if you are actively participating in the discussion). To further that, it is important that you place the person on ignore and report the behavior under “ongoing harassment” if they circumvent that feature to continue to contact you.
As for the comments about the reports we receive from other players, they were referring to reports from other players who may suspect that you may be violating our policies. They are correct in that another player may report you and that we do welcome those reports so that we can do what we can to eliminate bad behavior. That doesn’t mean that you are guilty of any violations, only that we appreciate the efforts that the community makes to report potential violations.
It does seem the Game Master may have based their comment about trading on (Real Money Trades) or confused the issue. We do have an article on trading gold here.
For feedback on the response you were provided I’d recommend filling out the survey you will receive when you mark your ticket resolved.
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