So, I transfer a toon to a different server. Then, I can no longer pet battle. All my achievements for pet battling disappear. I put in a ticket. After asking me for more information twice, a GM just “fixes” it. Telling me I can now pet battle. Since that “fix”, I now no longer get credit for world quests. Since my gold-making got burned up in the “level squish fire” when the garrison got nerfed all to hell, I had fallen back on world quests. Now, I can’t even do those. Put in a ticket, and I get an answer. The answer? “We’re too busy to take your question right now.”
I’ll be losing out on 20k plus in world quests this morning, and more than likely, another 24k in 2 days.
I’m not sure customer service could get worse unless you just remove it completely.