This is a huge issue and once again they are being silent on it. You can’t enter a description of the key you want to do. Some people say it auto fills but its hit or miss doesn’t always work in my experience it doesn’t work. I picked up my key it does not put a description of my key in the thing just says I need an authenticator.
If you invite a couple people and do one of their keys but you are the person who makes the group because your friends do not want to be group leader and pick people to join you can not put their key level in the description 100% of the time.
So are you going to offer an option to people that doesn’t require buying a Smart Phone and paying for service?
There are other people besides myself who have made topics on here about it. Its bigger than you think. And Blizzard has not responded about it at all on what they plan to do to help effected players. It breaks an important part of the game being able to make groups.
Blizzard is the only company I’m aware of that offers only one form of MFA to secure user accounts. It’s not good enough and they should offer other methods.
Authy exists, and it integrates with Twitch, Discord, and Github. Why can’t Blizzard also offer authentication through desktop authenticators? It’s silly.
The problem I have with using a phone, fob or desktop authenticator as opposed third factor authentication with email is over the last 20 years I’ve had multiple phones, computers, hard drive crashes and phone numbers so it’s much more likely I would have locked myself out of my account than anything.
And given that there’s desktop emulators to work around this it’s 1000% pointless as a means of stopping people from spamming trade and LFG.
There are a lot of foreign players that also play on other country servers that may have issue with it. I don’t understand why people are being naysayers when blizzard introduced physical authenticators in the past lol.
On another note, though, it may be possible to find a SUPER cheap used old ipod somewhere. They can also handle the authenticators.
I see your point and glad you pointed out that it’s not the same in the rest of the world. Americans are used to having cellphones to the point that they have pretty much replaced landlines too. The technophobes and rural areas with bad to no cell receptions are a small minority that Blizzard has figured that they can’t satisfy everyone and chose to lose them instead. Heck, even our poor have iPhones. Yes, we also wonder all the time on where they get the money to afford them too.
If your authenticator device bricks it’s not at all difficult to remove it from your account and add a new one. It requires you to go through customer support, but it isn’t difficult.