As you mentioned its a matter of importance for someone, my issue is that C.C members keep posting asking for the feedback tool because it’s failing and the GD outside of that forum notice the same, there’s not like a guide, its like post anything that you want, however; only a small % has some kind of reply, so the player doesn’t know if the other parts are being consider.
Also, even if we got a reply that doesn’t mean that the Devs are actually understanding the player base, just like the example of the Love Rocket, We’ve a Reward Dev that mentioned the specific issues that the community has with this reward and then provide a solution that didn’t fix any of those issues, besides C.C members providing feedback during 1 year before that implementation.
Same with the last live chat, Ravij asked about the bad experience that was the grind for Arfus a new reward for a holiday, Devs proceed to keep adding low % in the next holiday update that was this last Love is in the air, As I mentioned in the OP message, Why CMs didn’t create or ask about the last patch changes?, There’s a lot of topics that could be relevant now, so maybe they can allocate resources with proper time before that event happens again or to provide something new or a fix when there’s not a big patch.
And this is a big part of this discussion…Blizzard didn’t draw good lines for this feedback tool, its like a GD with mix topics and a small sample of players that won’t be enough for some topics, therefore; a lot of dead threads, lack of interaction…etc
If Blizzard wants to continue with this idea, they should rethink the process, players feel ignored since its creation and there’s multiple threads about that, therefore; their current approach didn’t fix that feeling.