I am getting some pretty frequent crashes to desktop from WoW. I have read that this may be related to Intel 13 and 14 series CPU issues. Is there any info or fixes for this?
Edit: One of the recent errors I got
271D6FB3-B203-402D-BE7B-18245EFDB8F9
Another:
Program: C:\Program File (x86)\World of Warcraft\retail_\Wow.exe
Exception:0xC0000094 (INT_DIVIDE_BY_ZERO) at 00007ff743c6da3f
ProcessID:35324
ThreadID:36120
Press OK to terminate the application
I’ve downloaded the Intel Extreme Tuning Utility to set the voltages lower and that seems to alleviate some issues but recently I am getting more and more crashes to desktop. I’m hoping someone knows how to fix this even if it isn’t the CPU.
There are reports surfacing which indicate these CPUs may just be faulty all 'round. Even server boards (W680 chipset) running them - ones that were configured for stability, rather than performance - are suffering anything from a 50% to 100% rate of failure, depending on who’s telling the story, with failure become more likely as the chip ages (though we’re talking months, not years). This includes boards which have been updated to remedy the eTVB microcode fault and baseline power profiles.
Level1Techs suggests 50% aggregate on servers they’ve investigate. Alderon Games (developer of Path of Titans) indicates they’ve experienced “nearly 100%” failure, but it takes a few months for chips to start failing.
ref: Level1Tech - https://www.youtube.com/watch?v=QzHcrbT5D_Y Alderon Games - https://alderongames.com/intel-crashes
Intel has yet to make any comments or suggestions since they pushed the eTVB fix.
I’ve personally seen suggestions that lowering the voltage helps some while increasing it (only slightly) helps others. LLC levels can apparently also have an impact.
The refresh is known to crash, it can be a cooling problem, a issue with not enough PSU power.
It is most likely not related to WOW.
What you can try is to lower the power consumption, you don´t need to run this CPU on 100%. Go for like 75% and see if you still crash. If you do go even lower, if you don´t slowly go higher until you crash again.
At one point you will find a sweet spot and can play like that. At one point tho. you may want to upgrade parts of your PC to feed this hungry beast of a CPU.
Do keep in mind that lowering the power usage - either through a limiter on the actual power or the multiplier (I’ve seen it suggested to limit the multiplier to either 52x or 53x) - is not a panacea. This helps some people, but not all of them; and it’s debatable as to whether it’s a long term fix or not.
W680 boards never shipped with excessive power limits, yet are still affected. The issue has also been found to extend to lower SKUs in the Raptor Lake family - including the i5 13600K and i5 14500K (the lowest Raptor Lake SKUs). Some owners also suggest laptops are similarly affected, however Intel has recently posted the suggestion that many (all?) of these are either OEM settings or end user related (for what their word may be worth at present). So power is likely to be exacerbating things, rather than causing it.
Memory speed has also come up as a suggestion, but again there’s no consensus as to where exactly the limit is (I’ve read 4,800, but also 4,000) - and no indication this is a universal or long term fix. But it is something that’s perhaps worth trying until the actual problem can be resolved.
Steve of Gamer’s Nexus (if you can stand to listen to him) has posted an update on the situation. Note that he explicitly mentions (just as I am now) that they haven’t found the cause - just a couple of avenues worth investigating.
https://www.youtube.com/watch?v=gTeubeCIwRw
The short of it seems to be an issue affecting Raptor Lake and Raptor Lake specifically. Alder Lake (the predecessor, and also still used in the 13600 and below, and 14500 and below) seems completely unaffected. Arrow Lake and Meteor Lake (the successors) remain to be seen.