Ingame Settings Resetting on Exit
OS: Win 10
Retail Shadowlands only
I’m exiting the game through the Esc-> Exit
Troubleshooting I’ve attempted already:
- Everything in Article 34786
- Doing /console synchronizeSettings 1 ingame
- Completely resetting user interface
- Fresh installing the game
- Making sure I’m running the game/launcher as Admin with an Admin user
- Config.wtf file is not set to read only
- Uninstalled Geforce Experience / Any addonmanager
- Tried DirectX11
Bump. Please help I’m actually not enjoying the game because of this.
Is it all in game settings, including addons?
It sets all sound and graphic settings to default.
This is occurring even without addons installed.
My addons do periodically reset but it seems to be inconsistent. The main setting reset occurs every time.
Usually happens when a backup utility is taking over permissions on the place it’s installed, or security software interfering.
Do you have any examples of ideas of those kinds of software? I have no addon manager. The only form of security software is native Windows def for Win10.
Dropbox, Windows OneDrive, Google Drive sync.
Nope! None of them are used or installed.
It’s possible your folder permissions got messed up. I had something similar happen with another game. It tends to happen with some programs and games if they installed to the root directory like D:\World of Warcraft\
. If you’re installed something like that, what you could try doing is make a new folder in your root directory like D:\Games\
and then cut/paste your World of Warcraft
folder into it. After you do that, within the bnet launcher, use the option to locate an install and navigate it to the new folder. The option will be right below the big install button and says “Already installed? Locate the game.” If you did it correctly, you’ll end up with something like D:\Games\World of Warcraft\
. It might fix your issue, it might not. I just know I’ve had to do this in the past to fix permissions issues, rather than dealing with the mess of policies and the permission editor.
Hmm. I do agree that it’s probably a permission issue of some kind.
I let bnet do it’s default route for the fresh install so it’s through C:\Program Files (x86)\World of Warcraft
Honestly at this point I’m half tempted to just do a fresh OS install and see if that resolves it…
That could be your problem. You might not have full admin rights or something. Windows is weird sometimes and permissions break or get flakey. You can be the system admin and still get annoyed with confirmation boxes when you try to do anything in the program files folder. Just try what I said about moving the install to a folder like C:\Games\World of Warcraft\
Fresh OS install would likely be a waste of time. Test my quicker theory first.
I tried this as well - moved to C:\Games\World of Warcraft Issue persists though. =/
Then you need to start checking your system to make sure you don’t have any weird softwares running. Check for onedrive and other backup softwares. Make sure you’re actually the system administrator, with full admin permissions. It’s possible you messed with the group policies or permissions manager and screwed them up, like trying to give a user full read permissions to access locked hidden system folders. Or maybe you accidentally applied the rules to a whole drive and screwed up ownership. Make sure overwolf or w/e it’s called isn’t running in the background (check task manager list).
There are a lot of things that can cause issues like this, but I do no think WoW is the culprit. Something is either writing over the file, with an older file, or your system isn’t allowing write permissions to your user account.
Example of what my permissions window looks like for my WoW folder:
https://imgur.com/a/SZ8ZQG0
I appreciate the help! Going down the list:
Software: Nothing I can see. Onedrive is uninstalled, I have nothing for addons or anything like that. Nothing in the background that I can see.
I have windows set up as a local user, not a Microsoft account, would that impact this? My user is set to admin but I still get the admin accept / decline popup when I do things like run as admin… How would I redo ownership or permissions for the drive?
My permissions folder for WoW - Screenshot Link
Would This setting impact it?
Nah looks good to me. It’s possible the client is actually crashing on close, which would cause it to not save the settings locally. To trigger a local save and server save, all you have to do is type /reload
or /console reload
and it should be good to go. I don’t know if the synchronizesettings cvar still does anything or not, but I do know reload works.
Which settings are changing btw? There’s a few that bug out like ffxglow and reset every time the client is reopened, even if the file says 1 or 0.
I just change the graphics Quality bar from the default 7 to 10. I have a macro for that, it’s honestly mainly the sound settings defaulting that’s the irritating part lol.
I tried synchronizesettings cvar and no change.
Just tested /reloading ingame after adjusting my settings. Still defaulting upon next log in. =/
Well I don’t know what to tell you then because that’s super weird and not normal. You’ve made sure to remove the interface and WTF folders, right? Like completely rename them or move them to your desktop or some place else, while you’re testing this all out? Try that and run the repair tool from the launcher?
I think creating a new admin account and reinstalling will resolve this for you.
1 Like
Just tried this.
Made a whole new fresh user with Admin - uninstalled and reinstalled WoW fresh.
Same issue, game is defaulting the settings upon log out.
What kind of security system are you using or have you messed with any privacy type apps for Windows? There might be some kind of issue with the exploit protection settings and some of those apps overflip the security settings.