So here was a minor issue and I figured I’d try a game repair cause what harm would that do…
Well it is now doing this buggy updating then starts scanning game files…which gets near the end then says opps, try again.
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Figured I’ll just reinstall the game rather then watch this endless loop.
But what happens after picking uninstall. Whoops! Looks like something broke (on blizzards end) give it another shot.
Update shows instead of install and it starts scanning game files … Like what game files is it scanning?!?
Oh look another 30 minute “Initializing…”
What’s it do? What’s it for? We may never know.
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Yea my launcher has been stuck in the loop for almost 2 days and I’ve done every thing mentioned in this thread. I’m at a loss as to what to do now.
2 Likes
Try this modified version if you are still having issues since it could be due to the Account you are using on Windows:
(Make sure you are using a LOCAL account on your Windows PC, apparently if you are just using a Microsoft Account login this error may happen.)
For Windows 10:
- Go to Settings (Gear normally on taskbar or start bar list) then click on accounts.
- Select the option to “Sign in with a local account instead”, if you don’t see that go to “Other users” and on the right “Create local user account”
(Make sure you set it to an ADMIN ACCOUNT, give it a name and password but shouldn’t need to give it an email, if it asks you clicked the wrong option.) - Log in with this new account and run battle.net.
(It should port over all your settings if you’re the admin and start the update with no issue.)
For Windows 11:
- Go to Settings (Gear normally on taskbar or start bar list) then click on accounts.
- Click on Family & other users, choose “Add other user”, “Add Account”
- On the pop up choose the option under the email/phone line that says “I don’t have this persons sign in information”
- Next pop up choose “Add a user without a Microsoft account”
- Next enter the name and password and click next.
- Then you can go back to that account setting and give admin to that account as well log into the account and try battle.net once again.
Clearing out the Battle.net settings in your Windows Account Profile:
- Close the game
- Close the Battle.net client.
- Go to taskmaster and kill the Battle.net client update agent.
(Game and Battle.net MUST be closed before going to the next steps.) - Open up File Explorer
- Go to Your Windows Profile Username/AppData/Local
a. Rename Battle.net to Old-Battle.net-11142022
b. Rename Blizzard to Old-Blizzard-11142022
c. Rename Blizzard Entertainment to Old-Blizzard Entertainment-11142022 - Go to Your Windows Profile Username/AppData/LocalLow
a. Rename Battle.net to Old-Battle.net-11142022
b. Rename Blizzard to Old-Blizzard-11142022
c. Rename Blizzard Entertainment to Old-Blizzard Entertainment-111420226. - Go to Your Windows Profile Username/AppData/Roaming
a. Rename Battle.net to Old-Battle.net-11142022
b. Rename Blizzard to Old-Blizzard-11142022
c. Rename Blizzard Entertainment to Old-Blizzard Entertainment-11142022
(Repeat the above steps for every - account login you use on your PC.) - Log out completely from the PC and restart it, then restart Battle.net.
- You will have to reinitialize your Battle.net client at this point, it will tell you that it found installed games, let it find all of them and if needed scan and repair.
(This should fix the issue of endless update, if you are still having issues then go through steps 1-7 again but this time delete rather than rename the folders.)
Brute force cleaning the Battle.net client after clearing out settings:
Do the following this will remove battle.net completely and you can then reinstall it without having to reinstall wow or any other blizzard game.
- Open file explorer
- Go to c:\program files\
- Rename Battle.net to Old-Battle.net-11142022
- Rename Blizzard to Old-Blizzard-11142022
- Go to c:\program files (x86)\
- Rename Battle.net to Old-Battle.net-11142022
- If you see a Blizzard folder please rename as well but there shouldnt be one.
- Log out completely and restart the PC.
- Now you need to go to the website and download the newest Blizzard.net app, do not use an old version, go to the actual wow website using your account and you can download it.
- Once you have it, install it with an account with admin privileges.
- Allow it to find your old installs of wow and any other blizzard games.
- If needed it let it do a scan an repair.
(Again you need to have Admin privileges on the PC to do most of these changes.)
Good Luck hope this works.
(Remember you might need to let the blizzard client do a scan and repair after all this too,
but most likely it wont be needed, it may do a “update” housekeeping task on some games but that shouldn’t take too long.)
BTW: This is of course on a Windows PC - there was a legit thread for MAC’s in the Beta that gave some advise about what to do though you can search on the forums for it.
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What I did was goto the world of Warcraft folder and delete everything in the retail folder, restarted my PC and installed WoW again and it went through and installed without any error message popping up.
My download is super fast so it’s not that big a deal to reinstall.
Same here. I have tried every single workaround and still stuck at initializing (2127019/2127019). I’m coming back to the game too after a very long break. I’m simply just trying to download the game. Ridiculous this has been going on for months and there is no fix for some people. I can’t even play the game!
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this endless initializing is an absolute nightmare…I’ve spent a day uninstalling and reinstalling deleting files reinstalling files etc…need a fix!
1 Like
Just started having the same issue. Everything had been fine until yesterday, I logged in and was getting 8 fps even at the menu. Shut the game down and tried to re-log, now I’m stuck in the infinite update-scanning-whoops something is broken loop. Even after re-installing the battlenet app and making sure the geforce experience isn’t “boosting” wow.
My solution worked for at least three of my guildies and myself when I had this problem that was over a month ago, so give it a shot.
appreciate the response, but I tried your suggestion already. Didn’t work. Re-installing the game now…
Try this modified version if you are still having issues since it could be due to the Account you are using on Windows:
(Make sure you are using a LOCAL account on your Windows PC, apparently if you are just using a Microsoft Account login this error may happen.)
For Windows 10:
- Go to Settings (Gear normally on taskbar or start bar list) then click on accounts.
- Select the option to “Sign in with a local account instead”, if you don’t see that go to “Other users” and on the right “Create local user account”
(Make sure you set it to an ADMIN ACCOUNT, give it a name and password but shouldn’t need to give it an email, if it asks you clicked the wrong option.) - Log in with this new account and run battle.net.
(It should port over all your settings if you’re the admin and start the update with no issue.)
For Windows 11:
- Go to Settings (Gear normally on taskbar or start bar list) then click on accounts.
- Click on Family & other users, choose “Add other user”, “Add Account”
- On the pop up choose the option under the email/phone line that says “I don’t have this persons sign in information”
- Next pop up choose “Add a user without a Microsoft account”
- Next enter the name and password and click next.
- Then you can go back to that account setting and give admin to that account as well log into the account and try battle.net once again.
Clearing out the Battle.net settings in your Windows Account Profile:
- Close the game
- Close the Battle.net client.
- Go to taskmaster and kill the Battle.net client update agent.
(Game and Battle.net MUST be closed before going to the next steps.) - Open up File Explorer
- Go to Your Windows Profile Username/AppData/Local
a. Rename Battle.net to Old-Battle.net-11142022
b. Rename Blizzard to Old-Blizzard-11142022
c. Rename Blizzard Entertainment to Old-Blizzard Entertainment-11142022 - Go to Your Windows Profile Username/AppData/LocalLow
a. Rename Battle.net to Old-Battle.net-11142022
b. Rename Blizzard to Old-Blizzard-11142022
c. Rename Blizzard Entertainment to Old-Blizzard Entertainment-111420226. - Go to Your Windows Profile Username/AppData/Roaming
a. Rename Battle.net to Old-Battle.net-11142022
b. Rename Blizzard to Old-Blizzard-11142022
c. Rename Blizzard Entertainment to Old-Blizzard Entertainment-11142022
(Repeat the above steps for every - account login you use on your PC.) - Log out completely from the PC and restart it, then restart Battle.net.
- You will have to reinitialize your Battle.net client at this point, it will tell you that it found installed games, let it find all of them and if needed scan and repair.
(This should fix the issue of endless update, if you are still having issues then go through steps 1-7 again but this time delete rather than rename the folders.)
Brute force cleaning the Battle.net client after clearing out settings:
Do the following this will remove battle.net completely and you can then reinstall it without having to reinstall wow or any other blizzard game.
- Open file explorer
- Go to c:\program files\
- Rename Battle.net to Old-Battle.net-11142022
- Rename Blizzard to Old-Blizzard-11142022
- Go to c:\program files (x86)\
- Rename Battle.net to Old-Battle.net-11142022
- If you see a Blizzard folder please rename as well but there shouldnt be one.
- Log out completely and restart the PC.
- Now you need to go to the website and download the newest Blizzard.net app, do not use an old version, go to the actual wow website using your account and you can download it.
- Once you have it, install it with an account with admin privileges.
- Allow it to find your old installs of wow and any other blizzard games.
- If needed it let it do a scan an repair.
(Again you need to have Admin privileges on the PC to do most of these changes.)
Good Luck hope this works.
(Remember you might need to let the blizzard client do a scan and repair after all this too,
but most likely it wont be needed, it may do a “update” housekeeping task on some games but that shouldn’t take too long.)
BTW: This is of course on a Windows PC - there was a legit thread for MAC’s in the Beta that gave some advise about what to do though you can search on the forums for it.
I was annoyed with some in-game bugs and logged off to run the scan / repair tool, I’m stuck in the update - scan loop
1 Like
Just happened to me too
Just happened to me as well! And of course its the day before a huge prepatch launch 
This is what seems to be working for me, currently. Although the steps are different on Windows 11 as Microsoft removed the ability to just obviously create a local account. You have to go into Settings - Accounts - Family & other users - Choose ‘Add other user - Add Account- On the pop up choose the option under the email/phone line that says ‘I don’t have this persons’ sign in information’ - Next pop up choose ‘Add a user without a Microsoft account’ - From there, enter the name and password and click next. Then you can go back to that account setting and give admin to that account as well. Just switch accounts at the start menu.
For me, I signed into the local account, and uninstalled since the launcher was still in the update/scan loop. I also uninstalled WotLK because it seemed to be causing some similar issues as well. Once that was done I reinstalled retail and it began initializing and is now almost completely downloaded.
Thanks for the advice and I hope this helps someone else!
I uninstalled and reinstalled both Battlenet and WoW. Now battlenet is stuck in scanning files again. How do i get out of this loop, since the scanning loop is how it started?
3 Likes
This is happening to me too!
My Battle.net doesn’t allow me to open WoW; the play button says I need an update. I click on that, and instead it starts up the Scan & Repair process instead of an update. It spends about 15 minutes slowly “Scanning game files.” When it gets to about 98 %, it gives me an error message saying “Whoops! Looks like something broke. Give it another shot.” And THEN after the error message, it asks my Windows if it has permission to make a change to this program’s settings.
Instead of clicking on the big button, I went directly to Scan & Repair. All of the exact same thing happened. I cannot update the game. I cannot successfully scan/repair the game. And I certainly can’t play the game. I now see I’m not the only one.
2 Likes
i fix it with the 2nd option on this video https://youtu.be/jIbLyCkV49s you can try it.
1 Like
Well, I tried the first fix in that video and it didn’t work (as he predicted). I did the second fix, and now when I open Battle.net app, it immediately starts the Scan & Repair by “Scanning game files…” and it takes about 20 minutes to get through the process, and then it instantly starts over again automatically. Going through the scanning process, to completion, over and over and over without end.
So, unfortunately, it hasn’t solved anything, I’m afraid.