Well, playing Devil’s advocate. All threads are made up, and he is posting on a troll so… technically it all checks out as a “made-up troll thread.”
DON’T YOU TELL ME MURLOCS AREN’T REAL!
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I will keep the dream alive for both of us!
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You don’t open support tickets to ask questions. You google the ToS.
If you have to ask, it’s probably risky.
Using the appeal ticket won’t work though, if you’re not appealing use a generic category.
People like to try to game suspensions, so questions probably won’t get answered.
Your next option is the cs forum, but that’s no guarantee you’ll get an answer.
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Then you get mixed answers. What’s the point?
Better then the password being drowssap 
or people that put “Incorrect” so when they type the wrong password it will remind them that their password is “incorrect”
Who can forget the legendary password 1 or blank space?
or in some peoples cases 8675309
Well now that you say it that way, you do sound guilty of something.
Jenny Jenny you’re the girl for me
Oh, you don’t know me but you make me so happy
I tried to call you before but I lost my nerve
I tried my imagination but I was disturbed
I have done my good deed for the day, now the song will be stuck in multiple peoples head.
I bet they got banned for trolling
I’m good with that…
Well, that’ll teach you not to do whatever you did to not get banned
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Let this be a lesson to everyone who did not do anything to not be banned.
I have asked this question before, myself, in regards to why certain people were not being banned for breaking rules that were very clearly written down.
The response I got back, from the CS Forums, was that the rules are intentionally made vague for the purpose of catching rule breakers… That is to say, Blizzard’s approach is that a player is only “innocent” until they are guilty. The basic logic is: if you do not know where the line is, then Blizzard can simply point to where you are standing when they ban you.
What this also means is that Blizzard can see someone clearly breaking a rule and refuse to act-- usually because they fail to understand how to fix the issue, and it is embarrassing for them to have to address, so they ignore it.
An example of this is the account transfer rule that reads “You cannot transfer a character from an account with the latest expansion to an account without the expansion” (its about half-way down the page). This has been happening since Legion, and this is the reason you see ilvl 457 gear on level 60s that only have Shadowlands on their WoW account.
Sir, step out of the vehicle.
To be fair.
I wouldn’t say the ticket system is for asking hypothetical questions.
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Did you talk to your girlfriend about it?