Hi All,
Just got a new Mac mini, M2 Pro. Game looks beautiful playing on it, but I have extremely high lag upon entering the game. nothing else running in the background, speed tests are showing my connection is solid. No idea where to turn next. Any ideas/help would be appreciated.
thanks!
Ran a trace route and path ping. Not sure how to read these, but looks as though my connection gets hungup at the same spot every time. thoughts on this being a modem issue vs ISP issue vs wow connection issue?
Traceroute
1 home.mg8702 (192.168.0.1) 2.740 ms 1.943 ms 1.555 ms
2 10.64.2.1 (10.64.2.1) 9.040 ms 10.785 ms 9.839 ms
3 100.120.111.16 (100.120.111.16) 9.678 ms 9.984 ms 11.368 ms
4 100.120.109.12 (100.120.109.12) 9.135 ms 9.605 ms 9.518 ms
5 langbprj01-ae1.rd.la.cox.net (68.1.1.13) 13.340 ms * *
6 * * *
7 * * *
8 * **
Pathping
1 home.mg8702 (192.168.0.1) 2.606 ms 1.550 ms 1.456 ms 1.447 ms 1.526 ms 1.585 ms * 1.751 ms 1.458 ms 1.493 ms 1.778 ms 1.803 ms * 2.123 ms 1.963 ms 1.865 ms 1.847 ms 1.772 ms * 2.258 ms (15% loss)
2 * 10.64.2.1 (10.64.2.1) 7.888 ms 8.127 ms 7.558 ms 8.324 ms 7.920 ms 7.790 ms 8.292 ms 7.854 ms 7.870 ms 8.513 ms 7.719 ms 9.139 ms 8.696 ms 7.569 ms 9.037 ms 8.762 ms 8.083 ms 9.867 ms 8.097 ms (5% loss)
3 100.120.111.16 (100.120.111.16) 8.824 ms 9.716 ms 10.127 ms 8.396 ms 9.661 ms 9.653 ms 8.560 ms 12.373 ms 9.409 ms 8.756 ms 19.026 ms 16.205 ms 14.353 ms 8.959 ms 8.485 ms 7.517 ms 9.580 ms 8.864 ms 9.715 ms 8.898 ms (0% loss)
4 100.120.109.12 (100.120.109.12) 9.480 ms 11.609 ms 7.161 ms 9.667 ms 10.037 ms 9.759 ms 11.724 ms 8.603 ms 9.940 ms 7.899 ms 13.261 ms 11.935 ms 16.589 ms 12.695 ms 9.095 ms 11.802 ms 9.438 ms 14.193 ms 9.160 ms 9.515 ms (0% loss)
5 langbprj01-ae1.rd.la.cox.net (68.1.1.13) 11.273 ms 15.757 ms 16.101 ms 13.374 ms 23.158 ms 31.150 ms * 12.661 ms 13.286 ms 12.254 ms 16.452 ms 22.023 ms 17.315 ms * 21.468 ms * 13.940 ms 17.792 ms * * (25% loss)
6 * * * * * * * * * * * * * * * * * * * * (100% loss)
7 * * * * * * * * * * * * * * * * * * * * (100% loss)
Sorry for the multiple replies. This only seems to be an issue when loading anything world of warcraft related. I’m able to load other games/websites with much greater speeds. Even the WoW website runs slow for me while others load instantly.
Welcome to the club, pal.
I’m exactly with this kind of problem since 10.0.5 patch release, blizzard is trying to look into it, but support only blames my ISP.
Same things as you, i don’t have any problem with any other game, nor program, etc.
The only problem here is WoW and only WoW.
Download the PTR if you have an account, or Classic, check if there’s lag/delay there.
Spoiler alert, you won’t have lag. It’s only in live retail servers.
You’re experiencing packet loss at the router level. The very first thing you should do is reboot both your cable modem and router in that order. If you have a combo gateway that was provided by Cox, reboot that unit. Note that if it also services your phone lines, you’ll be without phone service until it finishes rebooting as rebooting the entire device also reboots the EMTA portion.
If you can resolve the packet loss at the router level your play should become normal.
The loss on your hops are really, really bad.
Not kinda bad. Not a little bad. Really bad.
I’m having choppy/fps issues, even in leveling zones where I’m the ONLY person…it was fine when I came back for DF, but then after 10.5 it really went south…
I can appreciate the loss on my hops are bad, but it is seemingly isolated to just wow. No other game, streaming service, or website encounters this issue. I have Cox internet if that helps. I have another modem I’m going to try and get connected, but I foresee the problem being the same.
Sorry for the delayed response. I don’t have much time throughout the week to troubleshoot this stuff. Trying to get on top of it today, but so far it’s pretty miserable and isolated to just wow.
It may seem like it’s isolated to just WoW, but it isn’t. The fact that a pathping trace shows the packet loss means it’s happening at all times since pathping is not a part of WoW.
1 Like