I don’t know if it is a bug or not, but lately for a few months now, dialogue in the game has been unusual. The volume of the dialogue fluctuates from not being able to be heard to hearing it like I am supposed to hear it. I have had to turn the camera angle to the NPC near me so I can hear what they are saying. Only in WoW does this happen.
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For a long time now, sound priority has been directional outside the dialogue that pops up with the floating heads.
Fairly certain that’s intentional.
You can try typing the following command in the chat box at any time to change it: /console Sound_ListenerAtCharacter 1
You may need to type it every time, however. I’m not sure if a setting in the game controls that anymore.
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Thank you!