Well blizzard has commented and again admitted that there is a massive shortage of public work orders Are the devs sure that the crafting order system is a success? - #27 by Drough-11150
They also say that they want a better way to connect crafters and custormers than trade chat spam.
Overall the wins of the system are minimal and the admitted flaws are serious so for me this is an acknowledgement that much more work is needed and planned.
This is classic marketing communication with good stuff on the outside to make it look good and the stinky stuff on the inside when you look closely.
TLDR
- Public work orders are rare because of demand issues and anything posted being snapped up. they want to find ways to increase the number of orders in the system.
- They want a better way to market wares than trade chat spam as the current model is as they say “Very much not perfect”
- Use of artisans mettle is not working as they want. They hope that as the game matures more crafters will use it to increase craft quality but they know they need to improve this.