I was logged randomly into someone else's account!

Support Website Bug Report
1

Hi, something really weird and worrying just happened to me now regarding login info in these forums, I need to know how and where I can submit a ticket about an event that happened regarding these forums? I cannot report it here in public because this incident has personal data related to it and it could make prejudice to me and someone else that might be concerned.

This forum might not even be the right place for it but since it happened when I was trying to login in here I figured I’d try my chance, basically what happened is that when I got home from work, I opened the forum web page, noticed I was not logged in for some reason so I clicked on the login button and it suddenly logged me into someone else’s account??

I have screenshots that I will not share here, which is why I am asking where do I go to submit a ticket for this issue?

2

Thanks for reaching out. We’ve forwarded your email to the forum team for investigation.

1 Like
3

A couple of us reported what sounds like the same thing you’re experiencing several days ago and we haven’t seen any response to it. I don’t know how deep this issue goes in exposing someone else’s customer data since I really haven’t tried messing with it, but just by clicking around I was able to see another customer’s Name, Battle Tag and personal Email info.

1 Like
4

Pretty much the same, but I logged off of the account pretty quick, already reported it but still no notice.