The answers you’ve been provided here are correct. The purpose of this forum is primarily to allow players to help each other. Blizzard employees here will assist with guiding conversations, and moderating when necessary but if the proper information has been provided we likely won’t involve ourselves further.
This section from the “Welcome! Please read -” topic covers the appropriate avenue to provide feedback about the MVPs:
You are not guaranteed a response when providing feedback, but that doesn’t mean that the feedback isn’t being reveiwed. You’re unlikely to be able to have a 1x1 conversation with the Community team regarding another player specifically but please feel free to send along any feedback you may have.