I got a wrong Curio from the season 4 timewalking cache

I got an 441 ilvl curio from the timewalking cache while some friends got their correct 493 ilvl items, am i just getting scammed or what am i supposed to do now?

There was a glitch yesterday where some people were only getting a 393 piece of gear. I believe it was hotfixed, but maybe you can submit a ticket and they can replace your gear?

For the timewalking, I received a “Forbidden Flounder”, instead of any gear. Took a long while to figure out how to place a ticket anymore even. since all of this crap for checking this & that would pop up. Finally was able to place one under “Loot”, but you also have to name the box Kazar gives in the name of loot area.